- Epsilon, Inc (Alexandria, VA)
- …when technical expertise or incident documentation is required + Address urgent requests for service and assume the duties of any team member as required. + ... and team assignments to ensure timely resolution and maintain service level agreements + Oversee budget compliance and workforce optimization by monitoring… more
- Jobleads-US (Washington, DC)
- Overview ITility is seeking an experienced, results-oriented Human Resource Team Lead for Learning, Development and Compliance functions to support the Human ... in Washington DC Metropolitan Area . ITility is a Service -Disabled Veteran Owned Business with a passion to equip...in lieu of a degree may be considered. Prior team lead experience required. Highly Desirable Skills/Abilities:… more
- Red River (Fairfax, VA)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... monthly quotas for qualified sales opportunities + Work closely with the Sales team to schedule meetings and uncover new sales opportunities + Work closely with… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... liaison for assigned clients, maintaining clear, proactive communication on service performance and priorities. + Lead governance...against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation… more
- Jobleads-US (Washington, DC)
- …and supporting talent development goals. Collaborate with the Learning, Development & Compliance Team Lead , Human Resources (HR) Manager and host client human ... key role on our HR Learning, Development & Compliance Team in building and delivering impactful learning experiences that...in Washington DC Metropolitan Area . ITility is a Service -Disabled Veteran-Owned Business with a passion to equip our… more
- Jobleads-US (Washington, DC)
- …systems and other related platforms. Collaborate with the Workforce Management and HRIS Team Lead , Human Resources (HR) Manager and host client human capital ... manage and maintain the client HRIS, while supporting the team and mission. This individual will be a member...in Washington DC Metropolitan Area . ITility is a Service -Disabled Veteran Owned Business with a passion to equip… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team . This is a hybrid role based in Chantilly, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...identify and resolve root causes. + Collaborate with the team and team lead to… more
- Epsilon, Inc (Manassas, VA)
- …you'll work:** You will work onsite in Manassas, VA. **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Dentons US LLP (Washington, DC)
- …classes, reserving facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications groups as needed. + Partner with HR ... of training programs across the Firm. This role combines strategic planning, team leadership, and hands-on training delivery. The ideal candidate is passionate about… more
- Epsilon, Inc (Washington, DC)
- …Cisco WLAN technology platforms and will work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. ... + Must have very good Visio documentation skills. + Experience working within a team environment, possess exceptionally high customer service skills, and have a… more
- Commvault (Washington, DC)
- …penetration and customer satisfaction on a long-term multi-quarter basis. This individual may lead a cross-functional sales team and is responsible for creating ... + Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account...objectives and customers' expectations. + Manage a matrixed sales team ; liaison with clients, Deal Desk , inside… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... I, you will be a part of an AV/VTC team that provides installation, configuration, maintenance, sustainment, operational support,...the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Link Solutions Inc (Adelphi, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + Must ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location:... Desk operational reports. + Represent the Service Desk team in a customer-facing ... ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team , onsite at a federal client site.… more
- Nightwing (Sterling, VA)
- …teams **Key Responsibilities:** + ** Team Leadership** : Lead and manage the Service Desk team to provide exceptional IT support to end-users across ... markets. We are seeking a highly motivated and experienced ** Service Desk Lead ** to manage...cybersecurity and intelligence together as part of the Nightwing team ._ _Nightwing is An Equal Opportunity/Affirmative Action Employer. All… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with...Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team , ensuring efficient and effective technical...mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: 17.25 USD HourlyThe Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
