- Signature Aviation (Salt Lake City, UT)
- …financial record keeping. + Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or ... rental cars, catering, and customs appointments as requested. + Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and effective manner. + Maintain a working knowledge of Signature's… more
- Capital One (Salt Lake City, UT)
- Sr Business Manager, Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team, ... specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct...both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business value in… more
- Capital One (Salt Lake City, UT)
- Senior Associate, Capital One Concierge , Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining...team answers as needed (both within & adjacent to Concierge ). + **Systems Thinker:** Able to connect the dots… more
- Sunrise Senior Living (Salt Lake City, UT)
- …of.** **COMMUNITY NAME** Sunrise at Holladay **Job ID** 2025-234988 **JOB OVERVIEW** The Concierge is often the initial contact and first impression that many people ... have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and...and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those… more
- American Express (Salt Lake City, UT)
- …facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a ... First philosophy in meeting customers' needs and expectations + Providing concierge and lifestyle recommendation + Providing travel consultation and minimal… more
- Coinbase (Salt Lake City, UT)
- …connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge , you will serve as a primary subject matter expert for Coinbase's ... products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an… more
- Capital One (Salt Lake City, UT)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7...the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work… more
- UKG (Salt Lake City, UT)
- …focused on powering personalized, scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success, Product, ... to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and support for… more
- Capital One (Salt Lake City, UT)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... chatting to our team within 1 minute, 24/7/365. **As a Velocity Black Concierge product manager, you will:** + Collaborate with internal stakeholders and external… more
- Prime Therapeutics (Salt Lake City, UT)
- …Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist is responsible for processing, communicating, documenting, and tracking ... member cases for Pharmacy Concierge Services. This position is also responsible for interacting...prescribers, or plans to provide support and assistance with concierge program inquiries and other administrative functions. **Responsibilities** +… more
- Capital One (Salt Lake City, UT)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic,...others through their career in the customer service and concierge space to the next level This role will… more
- Capital One (Salt Lake City, UT)
- …the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our ... customers and fulfill their requests. It's concierge , reimagined for the digital age. What unites us...Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager,… more
- Capital One (Salt Lake City, UT)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One provides digital concierge services to its members to help them fulfill… more
- Capital One (Salt Lake City, UT)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist Richmond, VA: $78,400 - $89,500 for SA,...Specialist Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist Candidates hired to work in other locations… more
- UKG (Salt Lake City, UT)
- …Experience designing and interpreting performance metrics to evaluate AI and concierge effectiveness Comfortable working with structured and unstructured data to ... to serve by proactively resolving issues and optimizing AI and concierge interactions. Insight-Driven Action: Clear tracking of improvements and their rationale,… more
- Capital One (Salt Lake City, UT)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... servicing, customer experience, and personalization to work on our Velocity Black Concierge product. **Role Description** **In this role, you will:** + Lead the… more
- Coinbase (Salt Lake City, UT)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Kimpton Hotels & Restaurants (Salt Lake City, UT)
- …information about their stay, the hotel, and answer questions. + When the concierge is not available, book tours and assist with general information inquiries. + ... complimentary hotel lobby functions including the morning coffee service and the nightly concierge events. + Turn in any keys to the proper department when your… more
- Capital One (Salt Lake City, UT)
- …line. We aspire to become a trusted advisor, an informed teacher, and a concierge to guide and improve the confusing experience of owning, managing, and growing a ... small business. To do this we must be accessible, we must be as dynamic and adaptive as their lifestyle is, and we must be present in the lives of these customers. This role will lead a team of Local Market Leaders within a specific geographic market and is… more
- Capital One (Salt Lake City, UT)
- …Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers ... globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives… more
