- Beth Israel Lahey Health (Needham, MA)
- …position is located at the BIDMC Needham, 148 Chestnut St.* Job Summary: Directs patient access to the practice by answering, screening and processing a high volume ... payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing documents,… more
- Genesis Healthcare (Westborough, MA)
- …identifies, and reports the need for repair of equipment, as necessary. 7. Puts Patient Service First: Ensures that patients and families receive the highest ... and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and...Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road… more
- Genesis Healthcare (Westborough, MA)
- …identifies, and reports the need for repair of equipment, as necessary. 8. Puts Patient Service First: Ensures that patients and families receive the highest ... and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and...Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road… more
- VCA Animal Hospitals (Uxbridge, MA)
- …performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service , management of finances and ... growing, and we are searching for an experienced **Client Service Supervisor** to join our team! Do you have...your pet's health is our top priority and excellent service is our goal - very seriously. With every… more
- C&W Services (Needham, MA)
- **Job Title** Customer Service Representative **Job Description Summary** The primary responsibility of this position is to provide inbound customer service ... to speak, read, and write English fluently. * Customer service experience in a contract service industry...and Web-based Management Systems. * Pleasant and personable and patient disposition * Excellent organizational skills * Ability to… more
- The Cigna Group (Waltham, MA)
- …supports patients on their journey to parenthood through efficient, compassionate customer service and expert clinical support. VFP is a private equity sponsored ... network of fertility-focused specialty pharmacies dedicated to offering "best in class" service and education. With a combined experience of greater than 70 years,… more
- Fallon Health (Worcester, MA)
- …continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences, ... and/or survey calls to members or providers. Handles confidential patient /member information. Uses strong verbal communication skills and demonstrates excellent… more
- Fresenius Medical Center (Framingham, MA)
- …Files home patient packing slips/invoices Inventory for Patients + Assists patient with supply management and contacting customer service Employee Name ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fresenius Medical Center (Westwood, MA)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all… more
- Fresenius Medical Center (Marlborough, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Wellesley, MA)
- …direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and ... training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and… more
- Fresenius Medical Center (Waltham, MA)
- …insight, and a generosity of spirit. Offer expertise and encouragement. Enhance each patient 's future-as well as your own._ **Connect with your goals and change ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all… more
- Fresenius Medical Center (Worcester, MA)
- **PURPOSE AND SCOPE:** Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the ... Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. +… more
- Dana-Farber Cancer Institute (Milford, MA)
- …management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and ... leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of...these. + Participated in shared governance - Serves as representative on Nursing and Institute committees. + Supports research… more
- Beth Israel Lahey Health (Needham, MA)
- …answering and screening telephone calls, and taking accurate messages. Schedules patient surgeries, coordinating and communicating with other hospital staff as ... imaging exams as necessary. Manages physician billing as needed.The highest regard for patient confidentiality is an expectation at all times. Acts in a professional… more
- Genesis Healthcare (Framingham, MA)
- …children at home and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and independent living facilities, ... of rehab services; adherence to an established plan of care, department and patient (s)' schedule, and timely documentation of services. Provides direct patient … more
- Fresenius Medical Center (Marlborough, MA)
- …company policies and procedures and applies acquired job skills to: ** Patient Engagement and Front Desk** **-** Responsibilities may include the following ... on location and business need: + Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary… more
- OptiMindHealth (Concord, MA)
- …and understand their needs and desires. Provide a thorough explanation of service line attributes, processes, and outcomes to referring providers and associated ... identified and minimized or eliminated. 4. Identify and communicate key trends in service gaps and/or breakdowns that would be critically important to long term… more
- Fresenius Medical Center (Waltham, MA)
- …within North America. Supports FMCNA's mission, vision, core values, and custom service philosophy. Adheres to the FMCNA Compliance Program, including following all ... and compliance to support the business. + Accountable for outstanding customer service to all external and internal customers. + Develops and maintains effective… more
- Fresenius Medical Center (Waltham, MA)
- …this capacity, the Associate Support Technician provides outstanding customer service through effective and timely communication. PRINCIPAL DUTIES AND ... RESPONSIBILITIES: + Use effective customer service to address / resolve issues related to hemodialysis...customer contacts in applicable systems. + Maintain various confidential patient and/or health information in compliance with company policies… more