- Antech Diagnostics (Lake Success, NY)
- …such as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the ... empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting,… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …Computer Science, or a related field required. + 2+ years of experience in a call center environment, with expertise in workforce management, ACD, IVR, and WFM ... maintaining our small business family style culture. **Essential Job Summary:** TheCall Center Workforce Analystt is a pivotal role within a dynamic Customer Service… more
- City of New York (New York, NY)
- …listening to call recordings and reviewing text/chat transcripts as well as end-to-end call data such as case records. - Be responsible for implementing an ... Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact… more
- City of New York (New York, NY)
- …documentation of Federal, State and City regulations, court decisions and other mandates using Call Center data and resources. Make recommendations to OPPT ... Analyst NM to function as Director of Call Center Operations who will: - Direct...procedures. - Direct the accumulation, documentation and analysis of data compiled by the Call Center… more
- Carrington (Old Greenwich, CT)
- …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
- Uniti (New York, NY)
- …assigned, escalations, fiber deployments and other initiatives. + Answer customer inquiries via call center + Submit locate tickets via state 811 website, ... environment, performing required duties within specified timelines. + The Analyst will be required to analyze data ...The Analyst will be required to analyze data and provide recommendations on appropriate courses of action.… more
- City of New York (New York, NY)
- …to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow ... with respect to procurement related issues. As a Procurement Analyst the prospective candidate will be responsible for the...5 plus 10 requirements associated with the Vendor Enrollment Center , and the MWBE Certification list administered by SBS;… more
- Comcast (New York, NY)
- …we want you to fast-forward your career at Comcast. **Job Summary** As a Senior Analyst of GenAI, you will be responsible for supporting the GenAI Center of ... needs. **Job Description** **Core Responsibilities** + Conduct research and data analysis to support GenAI model development. + Work...feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do… more
- Robert Half Technology (New York, NY)
- …with Agile Scrum methodologies, gap analysis, and document review. * Background in call center customer service or business analysis is advantageous. Technology ... Description We are looking for a skilled Business Analyst to join our team. This Contract-to-permanent position...operations, including lead management and pipeline tracking. * Conduct data analysis on market trends and client behavior to… more
- PSEG (Newark, NJ)
- …tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to ... **Job Responsibilities** + Support SC Finance though the creation of profit center validation reports, invoices, and ad hoc analysis; offer guidance and suggestions… more
- ABM Industries (New York, NY)
- …person will be working closely with our Accounting Team in our Enterprise Service Center (ESC) for our financial close as well as our Operations department to assist ... experience, skills, abilities, geographic location, and alignment with market data . You may be eligible to participate in a...and need assistance in completing the employment application, please call ###. We will provide you with assistance and… more
- City of New York (New York, NY)
- …/Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square BAC, Refugee BAC, Residential Treatment Services ... Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A...Center , and Supplemental Nutritional Assistance Program (SNAP) sites. The… more
- Capgemini (New York, NY)
- …executing Infrastructure-Moves, Adds, and Changes (IMAC) activities across designated data center facilities. This includes installation, relocation, ... **Job Title:** Junior Desktop Analyst **Location** : New York, United States **Travel**...security, safety, and reporting procedures. * Documentation Management * Data Center /Site Audit experience, if any. **Life… more