- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Graphic Packaging International, LLC (Groveport, OH)
- …by the Quality Manager **Organizational Relationships** + Manufacturing + Sales/ Customer Service + Administrative **Knowledge, Skills and Abilities** + Basic ... Quality Assurance Tester/Auditor Requisition ID: 7002...quality of each item produced to meet the customer 's (internal and external) required specifications. + Communicate any… more
- Molina Healthcare (Columbus, OH)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Cardinal Health (Columbus, OH)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Kellermeyer Bergensons Services (Columbus, OH)
- …metrics in alignment with key company objectives centered on exceptional service , customer retention, and quality assurance . Knowledge: * Knowledge of ... role, ideally with experience in exterior services or another service -related field with high customer /client contact. Position...leads a team of Account Coordinators and drives the customer service experience by measuring and analyzing… more
- CVS Health (Whitehall, OH)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (Columbus, OH)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (New Albany, OH)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Columbus, OH)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Vertiv Group Corp. (Delaware, OH)
- …implement global quality management strategies and programs. + Lead quality assurance , process improvement, and compliance initiatives. + Collaborate with ... fosters a culture of accountability, innovation, and customer focus. Key Responsibilities + Develop and...engineering, manufacturing, and operations teams to ensure product and service quality . + Mentor and develop … more
- WATTS (Groveport, OH)
- … within the distribution sites. + Help design and evaluate distribution quality assurance systems, procedures, and statistical techniques. + Conduct training ... Solid project management experience. + Working knowledge of operations, logistics, sales, customer service , engineering, and IT. + Experience training and… more
- Post Holdings Inc. (New Albany, OH)
- …to be a strong remote change agent. You are highly collaborative, have a customer service mindset and a high degree of agility and cross-functional influence. ... to those standards. + Accountable for the food safety, quality assurance plans, and food processing compliance...inspections. + Highly collaborative and solution oriented with a customer service mindset + Excel in Communication… more
- Nestle (Dublin, OH)
- …deliverables (sample tracking, material goods receipt, etc) + Works with customer service /laboratories/vendors to resolve sample/material submission anomalies + ... safety regulations. + Performs other duties as assigned. Provide assurance of quality and support of ...a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds… more
- IBM (Columbus, OH)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Datavant (Columbus, OH)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Columbus, OH)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Intertek (Columbus, OH)
- …consulting, industrial hygiene, and specialty testing. Through these risk management and quality assurance services, we ensure the reliability, safety and ... required to perform the job duties + Must be customer focused and quality driven + Ability...solutions. Intertek is a leading global provider of Total Quality Assurance services for a multitude of… more
- Intertek (Columbus, OH)
- … assurance , testing, inspection, and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety, and ... . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- OhioHealth (Columbus, OH)
- …Transportational Service for patient escorting and messenger/lab duties. Provides customer service : assists patients needing special attention; implements ... to provide quality care to patients and quality service to department/staff physicians: Coordinates patient...utilization of equipment and supplies. Establishes and maintains departmental quality assurance , quality control, and… more