- Novo Nordisk Inc. (Boston, MA)
- …in purchasing, prescribing, and formulary decisions. Additionally, this position assesses customer needs and recommends the most suitable Novo Nordisk products and ... Internally, the Ecosystem Portfolio Specialist reports to the Ecosystem Business Manager . The Ecosystem Portfolio Specialist also must work collaboratively work with… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- CVS Health (Boston, MA)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Cella Inc (Woonsocket, RI)
- …risks. Drive creative brief development and ensure initiatives optimize the customer experience . Cross-Functional Collaboration: Establish and maintain strong ... relationships with diverse internal stakeholders, including Customer Experience , Healthcare Delivery, Health Services Marketing, Creative, Experience Design,… more
- DoorDash (Boston, MA)
- …for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...basic life insurance, family-forming assistance, and a mental health program , among others. To learn more about our benefits,… more
- DXC Technology (Boston, MA)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... You'll work closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key Responsibilities:** + Define… more
- Dodge Construction Network (Boston, MA)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Broadcom (Boston, MA)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance...Experience ** Requires 12 or more years of Sales experience , including 2 - 4 years Customer … more
- CVS Health (Woonsocket, RI)
- …shopping experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver...post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in… more
- Amazon (Boston, MA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... Education space by paving the way for innovation through customer advocacy? Do you have the program ...'s mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join… more
- Acosta Group (Boston, MA)
- …Paid Time Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources Use: Job Code: 100459 ... **Senior Customer Manager - KEN'S** **General Information**...Degree Bachelor of Science Degree Other (Or Equivalent Work Experience ) Experience Requirement: A minimum of five… more
- Celestica (Boston, MA)
- … Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- Dynatrace (Boston, MA)
- …functional teams that support strategic business priorities. The GTM Program Manager will analyze change, assess customer impact and identify opportunities ... of Dynatrace, is seeking a strategic, experienced Principal GTM Program Manager to join our Global Strategic... customer facing solutions + Must have strong program /project management skills and experience , preferably managing… more
- Celestica (Boston, MA)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... and execution. + Coordinates & hosts regular (as needed) program tracking or business meetings with the customer...within the local existing Health and Safety guidelines **Typical Experience ** + Twelve plus years of relevant experience… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...and best practices based on lessons learned and evolving customer needs. Requirements + Proven experience (5+… more
- Textron (Wilmington, MA)
- …and leading internal dry runs prior to the event\. -Working closely with the customer 's Program Manager \(s\) and communicating program progress both ... ** Program Manager ** **Description** **_About This Role_**...or similar discipline required\. * 8 years of relevant experience , including 2 years of Program Management… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... technology services - MBA or advanced degree - Understanding of enterprise customer success delivery models - Experience building partner enablement programs… more
