- Robert Half Office Team (Cumberland, RI)
- Description We are offering a contract employment opportunity for a Customer Resolution Team Specialist at our Cumberland, RI location. As a part of our ... team , you will be instrumental in handling escalated customer complaints, maintaining relationships with stakeholders, and driving process and performance… more
- ManpowerGroup (Wakefield, MA)
- …a dynamic player in the logistics industry, is seeking a Logistics Customer Care Specialist to join their team . As a Logistics Customer Care ... to detail which will align successfully in the organization. **Job Title:** Logistics Customer Care Specialist **Location:** Wakefield, MA **Pay Range:** $25 -… more
- Insight Global (Wilmington, MA)
- …Global is looking for a highly motivated and detail-oriented individual to join our client's team as a Customer Service Specialist . In this role, you will ... strong relationships to grow and strengthen our business. With a customer -obsessed mindset, you will oversee the end-to-end order process, ensuring exceptional… more
- Bright Horizons (Newton, MA)
- …level of customer service. + Meet or exceed defined standards of resolution volumes, quality, and customer satisfaction scores. + Proactively suggest ways ... The Senior Applications Specialist - Support role is focused on the...with cross-functional groups. The individual will ensure that outstanding customer service is delivered and that accurate, complete information… more
- The Hertz Corporation (Boston, MA)
- …on one customer service with customers contacting any Senior Management Team member, including CEO's office. Customers may be an individual traveler, high ... with all inquiries. + Follow up in timely manner to ensure resolution was met and customer has been notified. + Cooperate with Management in maintaining goals… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer /call communications processes and ... in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer… more
- Citizens (Boston, MA)
- Description The Private Wealth Service and Support Specialist is responsible for providing white-glove, end-to-end processing and servicing to Private Wealth clients ... and colleagues. In this role, you will help to increase customer loyalty and drive business development opportunities. The Private Wealth Service and Support … more
- Children's Hospital Boston (Boston, MA)
- …issue/problem identification and investigation through to an accepted/successful resolution . The Specialist will work with the Billing team to ensure the ... 80545BRJob Posting Title:Physician Billing Specialist (Shared Service Center)Department:Shared Service CenterAutoReqId:80545BRStatus:Full-TimeStandard Hours per… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords… more
- TD Bank (Boston, MA)
- …and ensure clarity, consistency, and audit readiness across policies and procedures ** Customer Accountabilities:** + Leads the development of team procedures and ... Overview:** The FCRM Monitoring Coverage & Capabilities Policies & Procedures Specialist role is responsible for overseeing the development and ongoing maintenance… more
- Norstella (Boston, MA)
- …**The Role:** As a Specialist on the Enterprise Access & Data Expertise Team (EADE), this role will support and enhance MMIT's operational data quality with a ... Data Enhancement Specialist Company: MMIT Location: Remote, United States Date...requests/ Data Project request submitted through JIRA to facilitate resolution (90%) + Know MMIT data and customer… more
- Bank of America (Lincoln, RI)
- …* Conflict Resolution * Building Rapport * Active Listening * Customer Focus * Analytical Thinking **Additional Skills:** *Attention to Detail *Critical Thinking ... Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 & 66)...client-focused with a passion for excellence and a positive team attitude. * Is self-motivated, goal-oriented, andhas the ability… more
- Bank of America (Lincoln, RI)
- …+ Conflict Resolution + Building Rapport + Active Listening + Customer Focus + Analytical Thinking **Shift:** 1st shift (United States of America) **Hours ... Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 66) Hunt...client-focused with a passion for excellence and a positive team attitude. + Is self-motivated, goal-oriented, and has the… more
- Dana-Farber Cancer Institute (Boston, MA)
- Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, ... support of the Dana Farber Cancer Institute's mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations,… more
- Middlesex Savings (Westborough, MA)
- …highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all ... **Overview** The Contact Center Specialist I is a key role focused on...time. + Identify process improvement ideas with the management team . + Protects customer information by following… more
- UMB Bank (Boston, MA)
- As the **Treasury** **Service Specialist ** will support and manage the day-to-day operations of the Commercial Bank servicing of treasury products, loans, and ... requests while working hand in hand with internal teams, including implementations, treasury team , and banking officers. As the primary contact, you will be a vital… more
- HomeSafe Alliance (Boston, MA)
- …This is an SCA position** . As a member of the HomeSafe Alliance team , the **Accounting Support Specialist ** will support the organization with various Accounts ... **Title:** Accounts Payable Support Specialist **_HomeSafe Alliance_** is the single global household...and their families. When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through… more
- Lincoln Financial (Boston, MA)
- …situational analysis and problem resolution with a high priority to customer satisfaction. + Communicates effectively with management, team , and advisors. + ... #:** 74589 **The Role at a Glance** As a Specialist , EDI Technology, you will perform and deliver on...customers and be an advocate on behalf of the customer by identifying opportunities for positive change. **What you'll… more
- Nitto Denko Corp. (Milford, MA)
- …programs that are in early stages of development or manufacture customized medicines. This QA Specialist must ensure that the QA project team is well trained in ... products. This role also ensures that the QA Project Team is well prepared (eg, summary documents or slides)...directed by QA department management. + Prepare responses to customer supplied QA agenda topics and lead discussions during… more
- Deloitte (Boston, MA)
- US Payroll Delivery Specialist Leader -Human Capital Job Description 5-20-25 Are you a detail-oriented individual seeking a new opportunity to leverage your skills ... nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and...2025 Work You'll Do As a US Payroll Delivery Specialist Leader, you will be responsible for managing the… more