- Windsor Federal Bank (Windsor, CT)
- POSITION SUMMARY: Under the direction of the Customer Care Center/ITM Manager, the ITM Specialist plays an integral role in ensuring that an exceptional ... Customer Care Center and Interactive Teller Machines (ITMs). The ITM Specialist enhances customer relationships by providing tailored and accurate service… more
- Eversource Energy (Windsor, CT)
- …This position is responsible for ensuring Eversource customers enjoy a top\-tier customer experience\. The Customer Resolution Specialist is responsible ... of consistently extraordinary resolution and support for high touch customer care situations presented by Customer Service...high touch customer care situations presented by Customer Service Representatives \(CSRs\) in our CT and NH… more
- Cardinal Health (Hartford, CT)
- …across financial modules but not limited to core financials, supplier accounts, customer accounts, cash management. + Act as the primary functional and technical ... + Troubleshoot system issues, perform root-cause analysis, and implement resolutions . + Develop comprehensive documentation, including process flows, test scripts,… more
- Capital One (Hartford, CT)
- …Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable ... You will serve as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role is ideal for a… more