- The Hartford (Hartford, CT)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... make a difference and are proud to be an insurance company that goes well beyond coverages and policies....strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative,… more
- Humana (Hartford, CT)
- …times.** + **Handles 40+ inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of inquiries, comments or ... to their needs. **Preferred Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience +… more
- WM (Windsor, CT)
- …M-F** **Site Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills ... Waste Management is looking for goal oriented, Customer Focused Inbound Service Representatives like you to provide world-class customer...with a team of customer service representatives to achieve call center goals and enhance the customer… more
- Sedgwick (Hartford, CT)
- … insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... fast-paced, customer-focused team supporting one of the most innovative insurance operations in the industry. As an Inbound...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- The Hartford (Hartford, CT)
- …license required. + 2+ years of recent Property & Casualty experience is preferred. + Call center experience valued + Strong sales acumen with the ability to ... make a difference and are proud to be an insurance company that goes well beyond coverages and policies....earn monthly incentives based upon performance. RESPONSIBILITIES: + Take inbound phone calls on warm leads (no cold calling),… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Evolent (Hartford, CT)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... **What You Will Be Doing:** + Answer and manage inbound inquiries regarding health plan benefits and claims, eligibility,...assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability… more
- Casella Waste Systems Inc. (Willimantic, CT)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- CenterWell (Hartford, CT)
- …and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and phone, ... **The Maximize Your Benefits Pharmacy Technician** works from home in a ** call center capacity.** Prescription Savings Specialists educate members on how… more
- Robert Half Office Team (Guilford, CT)
- …company policies and procedures during all customer interactions. Requirements * Proven experience in call center or customer service roles, with a focus on ... will contribute to ensuring smooth operational workflows. Responsibilities: * Handle inbound and outbound calls with efficiency, addressing customer inquiries and… more
- Elevance Health (Wallingford, CT)
- …hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center , open 365 days, with varied 1st, 2nd, and 3rd shifts to include** **weekends. ... Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the factors...in need of behavioral health services strongly preferred. + Call center experience preferred. + Suicide and/or… more
- Cognizant (Hartford, CT)
- …percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and ... least 2 years of Customer Service experience + Previous call center experience is preferred but not...this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off +… more
- Cardinal Health (Hartford, CT)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... to patients who need them-faster.** **_Responsibilities_** **_:_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide… more
- Trinity Health (Hartford, CT)
- …Rep** to join our team The **Business Services Representative** works in the Cardiology call center and handles incoming and outgoing calls, primarily serving as ... schedule appointments, and address inquiries related to medical services, insurance , and other healthcare-related matters. They also manage administrative tasks… more