- Humana (Boston, MA)
- **Become a part of our caring community and help us put health first** The Associate Director , Customer Service & Retention is responsible for member ... retention through active engagement with high-risk members. The Associate Director , Customer Service & Retention works within specific guidelines and… more
- Wolters Kluwer (Boston, MA)
- …report to the Manager, Customer Service and work under the leadership of the Associate Director , Customer Service . This role is a part of FCC | ... ** Customer Service Representative (Change of Agent) - Remote USA R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **… more
- Boston University (Boston, MA)
- ** ASSOCIATE DIRECTOR , MARKETING & COMMUNICATIONS, Wheelock College of Education and Human Development** **Job Description** ** ASSOCIATE DIRECTOR , ... Boston University Wheelock College of Education & Human Development seeks a full-time Associate Director of Marketing & Communications to support the planning… more
- State of Massachusetts (Boston, MA)
- …hoteling work model with a fixed weekly team day schedule. *Position Overview * The Associate Director of Data Systems plays a crucial role in supporting DHE's ... the integrity and quality of the data collected. The Associate Director collaborates with various stakeholders, including...Commitment to continuous improvement and professional development . * ** Customer Service * o Strong customer … more
- IQVIA (Boston, MA)
- **MSL Associate Director ** We are excited to announce that currently we are looking for **Medical Science Liaison Associate Director and Player-Coach** ... inform decision making on various aligned teams. The **MSL Associate Director & Player Coach** will have...congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of… more
- Takeda Pharmaceuticals (Boston, MA)
- …grounded in purpose and be empowered to deliver your best. Join Takeda as the Associate Director , Patient Services Operations out of our Cambridge, MA office. As ... the Associate Director , Patient Services Operations, you will...implementation, and continuous optimization of the Oncology patient support service models. You will report to the Director… more
- Massachusetts Institute of Technology (Cambridge, MA)
- Associate Director for Financial Aid Delivery + Job Number: 24935 + Functional Area: Administration + Department: Student Financial Services + School Area: ... No + Schedule: Email a Friend Save Save Apply Now Posting Description ASSOCIATE DIRECTOR FOR FINANCIAL AID DELIVERY, Student Financial Services (SFS), to… more
- Chewy (Boston, MA)
- **Our Opportunity:** **Our Opportunity:** Chewy is hiring an ** Associate Director /Software Development Manager** for our ** Customer Care Technology** team in ... is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …us transform healthcare? Bring your true colors to blue. What we need: The Associate Director of Pharmacy Underwriting will be responsible for the overall ... a team. + A balance of high level of customer service while maintaining fiscal responsibility. +...and that work/life balance is a key part of associate wellbeing. For more information on how we work… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …help us transform healthcare? Bring your true colors to blue. What we need: The Associate Director of Stop Loss Underwriting will be responsible for the overall ... + The ability to balance a high level of customer service while maintaining fiscal responsibility. +...and that work/life balance is a key part of associate wellbeing. For more information on how we work… more
- Wolters Kluwer (Waltham, MA)
- …requiring 8 days per month at an approved Wolters Kluwer location._** The **AI Governance Associate Director ** will serve as a key leader in the evolution and ... + Champion AI-enabled enhancements to governance operations (eg, risk tagging, self- service guidance, automation). + Contribute to the long-term roadmap for agentic… more
- S&P Global (Boston, MA)
- …systems meant to inform critical decisions across a diverse range of customer workflows and sectors industries. **The Impact:** This role presents an exciting ... work will have a focus on our clients in the consumer/retail, manufacturing, and service sectors. In this position, the candidate will work to meet unique client… more
- AbbVie (Waltham, MA)
- …direct cross-functional team members to achieve on-time quality deliverables, high customer value, and profitable results. Ensures delivery of all quality elements ... also balance the cost of operating to provide AbbVie with the agreed service . Prioritizes programs, initiatives, and problem solving with consideration for impact to… more
- Renaissance (Boston, MA)
- …own our actions, and grow and evolve. We are seeking a highly motivated and organized Director , Customer Support to lead our Tier 1 Customer Support Team, a ... process improvement, and operational efficiency. **In this role as Director , Customer Support, you will be responsible...Ensure adequate staffing capacity for each product to maintain service standards. + Evaluate associate performance to… more
- Compass Group, North America (Stoneham, MA)
- …operation of Dining Services for the Stoneham, MA K-12 school district. The Director ensures client, customer service /satisfaction with efficient cost ... DIRECTOR OF DINING SERVICES II - K12 FOOD SERVICE - STONEHAM, MA Salary: $75,000 - 11 month...to communicate on various levels to include management, client, customer and associate levels + Excellent financial,… more
- Compass Group, North America (Plymouth, MA)
- …is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service /satisfaction with efficient cost ... DIRECTOR OF DINING SERVICES II - FOOD SERVICE MANAGEMENT POTENTIAL NEW BUSINESS - Plymouth, MA Pay...to communicate on various levels to include management, client, customer and associate levels + Excellent financial,… more
- State of Massachusetts (Boston, MA)
- …(4) individuals engaged in the daily maintenance and repairs to create exceptional customer service for our students, faculty, staff, and the wider community, ... Director of Facilities and working collaboratively with the Associate Dean / Director for Housing and Residence Life, this position provides operational… more
- Cadence Education (Boston, MA)
- …+ Participate in marketing events, campaigns, and community relations + Provide unparalleled customer service + Ensure full compliance with corporate policies as ... Company Overview Preschool Assistant Director Boston,Massachusetts 02118 We're hiring immediately! TARTT's Daycare...of Science in Early Childhood Education- or - + Associate 's degree or equivalent combined with 1+ year in… more
- Boston University (Boston, MA)
- …of customer / sponsor payments (ACH, wires, checks). + Delivers exceptional customer service to external sponsors / customers and to the University ... in a supervisory or management role, preferably in a university or customer service environment. + Demonstrated exceptional organizational, time management,… more
- Pegasystems (Waltham, MA)
- …* 10+ years of experience, with 5+ years in a leadership role, driving customer service and success in a customer -facing organization. * Proficiency ... benefit our largest, most strategic customers. Those five skills include: customer service , troubleshooting, product subject matter expertise, communication/case… more