- State of Massachusetts (Everett, MA)
- …and engaged. We encourage you to apply and identify your strengths in these areas. The Call Center Representative is an integral part of the Office of ... and "ticket" notifications, and requests for Licensure stakeholders and districts. The Call Center Representative utilizes organizational and communication… more
- Children's Hospital Boston (Boston, MA)
- 78931BRJob Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per ... Week:40 Job Posting Category:AdministrationJob Posting Description:The Patient Experience Rep (PER) II will be responsible for: + Customer Service + Demonstrating… more
- East Boston Neighborhood Health Center (Revere, MA)
- …RevereDepartment: Contact Center Join our dynamic team as a Contact Center Representative ! We are looking for someone friendly and hard-working, fluent ... Monday-Friday from 8 AM-5 PM. As a Customer Service Representative , you'll have the opportunity to develop your communication...required + Minimum of 1-year customer service, administrative, or call center experience + Excellent written and… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Fresenius Medical Center (Waltham, MA)
- …Technician or related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Waltham, MA)
- …0 - 1 year's related experience. + Prior experience in a customer service or call center environment desirable. + Fluency in Spanish desirable. + Detail oriented ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Humana (Boston, MA)
- …complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Beth Israel Lahey Health (Needham, MA)
- …and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** Answers, screens and processes ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Children's Hospital Boston (Boston, MA)
- …supportive environment with potential for growth from within and plenty of learning opportunities! Our call center is open from 8-5pm, the PER is logged in for ... 79791BRJob Posting Title:Patient Experience Rep I - Orthopedics Sports Med. (Waltham)Department:Orthopedics -...full time positions (Not eligible for internals) The Orthopedic Center at BCH is one of the largest and… more
- Dal-Tile Corporation (Woburn, MA)
- …and Knowledge Required** High School Diploma or GED equivalency required. 3+ years call center or customer service experience. Focus on customer account ... Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service... to join our TEAM! As the Customer Service Representative , we need someone who is ready to provide… more
- Cardinal Health (Boston, MA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Evolent (Boston, MA)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... English (validated via bilingual assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability to handle a heavy call … more
- Children's Hospital Boston (Boston, MA)
- 79845BRJob Posting Title:Patient Experience Rep II - Early Intervention Prog. (Jamaica Plain)Department:Ambulatory Services- Early ... full time positions (Not eligible for internal applicants) This Patient Experience Representative will be within our Early Intervention Program located at the Martha… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …making a difference in people's lives.** Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare ... providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- City of Somerville (Somerville, MA)
- …able to be understood by others and over the radio. We are a combined 911 call center and police dispatch unit. We work in conjunction with Police Personnel and ... works various hours and shifts. We work in a call center that can get loud due...and Mental Requirements: The physical demands described here are representative of those that must be met by an… more
- Atrius Health (Quincy, MA)
- …care system in the country. **SUMMARY** ** **This position is looking for skilled call center candidates at our site in Quincy, MA. Applicants must live ... site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a… more