- Clean Harbors (Norwell, MA)
- Clean Harbors is looking for an **Emergency Call Center Representative** . This role will be responsible for operation of the 24-Hour Emergency Operations ... of every call notifying appropriate personnel of call ensuring complete customer satisfaction. + Publish...skills. + Excellent interpersonal and organizational skills. + Excellent customer service skills. + Decisiveness and initiative.… more
- Atrius Health (Norwood, MA)
- …_**_ _*EXPERIENCE*_ * Three years of experience required in a clinical and/or customer service or call center settingwith atleast 2 years in a Lead or ... Service Representatives and serves as functional supervisor for Call center support staff. The Supervisor is...environment. Leadership potential. * Provide a high level of customer service to patients, staff and external… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and verbal ... fluent in both English and Spanish (preferred), with superior customer service skills. As a member of...service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and… more
- Fresenius Medical Center (Waltham, MA)
- …- 4 years' as a Technician or related experience. + Demonstrated experience in a customer service , call center or clinical environment required; dialysis ... In this capacity, the Associate Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Waltham, MA)
- …+ 0 - 1 year's related experience. + Prior experience in a customer service or call center environment desirable. + Fluency in Spanish desirable. + ... In this capacity, the Associate Support Specialist provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Beth Israel Lahey Health (Winchester, MA)
- …90,000 calls per month. High School diploma is preferred Previous customer service , inbound call center experience preferred Founded in 2019, our ... in the northwest suburban Boston area. Job Description: As a Customer Service representative, you will be responsible for representing Winchester Hospital,… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …administrative work as assigned. **Experience & Skills** + 1 year of customer service experience. Prior call center or command center experience ... MA (Free Parking) **SCHEDULE** : Saturday-Sunday (6:30am-6:30pm) **PAY:** $30/hour **Security Operations Center ** The Security Operations Center (SOC) is a 24/7… more
- Cognizant (Boston, MA)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Sedgwick (Boston, MA)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- CenterWell (Boston, MA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- ARAMARK (Brighton, MA)
- …new ones may be assigned without formal notice. **Qualifications** Previous customer service and/or call center experience preferred Experience in food ... and business needs. **Job Responsibilities** Function comfortably in a fast-paced, performance-based call center environment where every call is recorded… more
- Humana (Boston, MA)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …strongly preferred, along with 2 years of related health care, call center , and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES ... in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center ...KPI reports to develop and implement strategies for optimizing call center performance and enhancing customer… more
- Eastern Bank (Lynn, MA)
- …for the day-to-day management of the business services team within the corporate customer service center . The incumbent is responsible for ensuring ... support specialists. + Ensures a superior level of customer service by monitoring customer /agent...skills, organizational, and interpersonal skills required. + Knowledge of Call Center technologies and Microsoft applications is… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Sodexo (Boston, MA)
- …**What You'll Do** + manage Sodexo's Patient Dining Program for the Call Center , and daily meal rounding inclusive of service recovery + collaborate with ... is hiring a for a full time **_Patient Dining Call Center Manager_** position at **Brigham &...management experience + experience within a healthcare, hospitality or customer service focused environment + excellent communication,… more