- Transdev (Readville, MA)
- …Excellent written and oral communication skills; excellent presentation skills. Excellent customer service and interpersonal skills. Proficiency with Microsoft ... security programs; works with the team to respond to customer complaints; ensures that services are safe and secure;...possess good judgment and discretion. Must possess ability to lead and motivate others. Must be able to retrieve,… more
- EY (Boston, MA)
- …manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) ... - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field … more
- Blink - Employee Experience Platform (Boston, MA)
- …the primary technical lead from pre-sales through to implementation and into Customer Success. Scope and define technical solutions based on complex customer ... meetings, managing risks and proactively addressing technical challenges Understand and lead a customer through complex testing cycles Collaborate… more
- WillowTree (Boston, MA)
- …Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service , and in-store solutions, TELUS Digital enables seamless, trusted, and ... In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a… more
- TELUS Digital (Boston, MA)
- …Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service , and in‑store solutions, TELUS Digital enables seamless, trusted, and ... Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a… more
- Accenture (Boston, MA)
- …the distinctiveness of your client's workforce, sales productivity, offerings, or customer strategy. Lead change-management initiatives that drive adoption, ease ... Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and… more
- IQVIA (Boston, MA)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... and scalable growth. What You'll Love About This Role Lead a high-impact team of 100+ professionals across cutting-edge...Account Management org structure aligns to this vision. Client Service & Outcomes Oversee delivery of MediaOS, Digital Media… more
- Citizens (Boston, MA)
- …coach and develop to drive sales excellence, ensure the delivery of world‑class customer service , and operational integrity in a high‑volume branch environment. ... the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations,...performance and sales goals through innovative solutions that address customer needs and deliver product and service … more
- Accenture (Boston, MA)
- …You thrive in complex environments, solve ambiguous problems with clarity, and lead teams through architecture, design, configuration, testing, and deployment of BY ... and advancing practice excellence The Work: Solution Architecture & Technical Leadership Lead the architecture, design, and technical delivery of Blue Yonder WMS and… more
- Vibeiq (Boston, MA)
- …core product platform. Project Leadership & Collaboration: Act as the technical lead on customer engagements, guiding implementation teams, ensuring alignment ... are seeking a Technical Architect to join our Professional Services team to lead the technical design and implementation of software solutions for our clients. This… more
- Klaviyo (Boston, MA)
- …you'll still consider applying. About the team Klaviyo's Global IT team - part of Global Technology Solutions (GTS) - powers the systems, tools, and infrastructure ... the Director of AI & DevOps Engineering , you'll lead a team of engineers focused on building and...with a focus on technical depth, quality delivery, and service ownership. Represent Global IT in technical steering conversations… more
- Capital One (Boston, MA)
- …Engineering - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable ... forefront of building this business and bring these tools to market. You will: Lead , manage and grow multiple teams of product focused software engineers Mentor and… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will be responsible for sales support, ensuring alignment to customer business outcomes and value realization. The AWS Professional Services organization… more
- PwC (Boston, MA)
- …Alliance team you can develop and manage strategic alliances that enhance PwC's client service capabilities. As a Manager you can lead teams and manage client ... business challenges. Responsibilities Cultivate and manage strategic alliances to enhance client service capabilities Lead teams and manage client accounts with… more
- Hanger Clinic (Boston, MA)
- …offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service . Hanger's Patient Care segment is the largest owner ... service support, follow up to referral sources. Facilitate solutions around customer service challenges. Facilitate connection of Hanger clinicians to… more
- Nexamp Inc. (Boston, MA)
- Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to ... Recognition), ASC 842 (Lease Accounting), and partnership accounting standards. * Lead the Asset Management Accounting team through effective goal setting,… more
- Accenture (Boston, MA)
- …models, new digital sales channels, analytics capabilities to understand customer needs, and transforming internal operations for efficiencies. SAP technologies ... the potential value of SAP solutions (current & future). Lead customers in defining their SAP journey through the...is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for… more
- Nashville Public Radio (Boston, MA)
- …work in a collaborative, team-oriented environment. Strong attention to detail and excellent customer service required. Hands‑on leader who has a proven ability ... At Verint, we believe customer engagement is the core of every global...design, pricing strategy, administration, compliance, communications, implementation and evaluation. Lead annual renewal and open enrollment processes, including obtaining… more
- Hasbro (Boston, MA)
- …leveraging SaaS, PaaS, and cloud-native development. Engineering & Modernization * Lead engineering teams to design, build, and integrate modern supply chain ... transformation across global business units. Program Delivery & Execution * Lead complex cloud migration and digital engineering programs, delivering measurable… more
- ISS Market Intelligence (Boston, MA)
- …BA/BS degree in a related field. 10+ years of experience in a customer -facing organization with a focus on service delivery, account management, and ... in executive planning and cross-functional leadership forums. Team Management & Development Lead , coach, and develop a team of Account Managers to exceed performance… more
