- Vontier (Boston, MA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Boston, MA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Boston, MA)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- American Express Global Business Travel (Boston, MA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Anytime Fitness (Carver, MA)
- …platforms to assist and motivate clients outside of the club. * Provide excellent customer service through member engagement and client accountability. * Goals & ... training programs. * Training services - our coaches deliver high- quality , pre-programed 1-on-1 and group workouts with energy and...given to optimize client results * Strong ability to coach and manage time, motivating multiple clients in a… more
- Walmart (Raynham, MA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Symmons Industries (Braintree, MA)
- …of quality control measures to ensure that products meet customer specifications and regulatory requirements. + Collaborate with engineering and production teams ... to identify opportunities for process improvements and quality enhancements. + Actively resolve customer complaints...quality standards and resolve any issues impacting product quality . Team Development and Collaboration: + Manage, coach… more
- Anixter, Inc. Shipboard (Woburn, MA)
- … requirements + Direct achievement of performance objectives related to productivity, quality , service , and safety + Monitor workflow, work completed, error ... a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least...all other company policies. You will focus on meeting customer requirements. You will contribute to the development of… more
- ARAMARK (Boston, MA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- EMCOR Group (Norwood, MA)
- …all assigned projects. + Build trust by consistently meeting project deadlines and customer expectations. + Lead Service Manager and maintain oversight of the ... **Description** **Job Title: Service Manager** **Classification: Exempt** **Manager: VP Service ** **Date: January 2025** About Us Gaston Electrical is a wholly… more
- VCA Animal Hospitals (Stoughton, MA)
- …ability to multi-task and can demonstrate the importance and understanding of high quality customer service . Skills and Qualifications * Excellent knowledge ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Savers | Value Village (West Roxbury, MA)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Danaher Corporation (Boston, MA)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Deloitte (Boston, MA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Needham Bank (Wellesley, MA)
- … service to sales culture by ensuring branches deliver consistent, high quality customer experiences + Promote community involvement and local business ... Retail, responsible for leading and managing the performance and customer experience of the branch network. This role ensures...hiring recommendations to SVP Retail + Train, develop and coach Branch Managers to optimize service delivery,… more
- Signet Jewelers (Burlington, MA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- Abbott (Boston, MA)
- …Leaders and training. + Coordinate, develop, and implement strategies to increase service efficiency. + Manage and coach clinical specialists through the ... best practices. + Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills… more
- TD Bank (Wayland, MA)
- …+ Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- TD Bank (Boston, MA)
- …as a member of the team, supports a positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely ... Monitoring Models based on the analysis of transaction, account and customer data for various financial services and products. Identification and analysis… more
- Taco Bell (Boston, MA)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more