- Under Armour, Inc. (Boston, MA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Global Engineering Services (GES) NA Ops Engineering is searching for an innovative and...developing and delivering next generation, world-class sortation and transportation systems . The Concept Development & Design Team will support… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of innovative solutions into our world-class existing fulfillment centers and logistics systems ? Do you want to take ownership of solving the industry's most… more
- Clean Harbors (Norwell, MA)
- …builds vendor relations. Tasked with obtaining lowest available rates. + Strong customer service performance. Ensure field has all transportation needs covered. ... of vehicle assets through WinWeb Logistics Dispatch & Hub Management Systems . Constant communication with local transportation coordinators, facilities and national… more
- Zoom (Boston, MA)
- …a Sr. Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) team. This position will partner with Zoom's Product Managers to ... and collaborate with multiple technology teams, driving solutions to improve Zoom's customer adoption. The role seeks an experienced, driven self-starter with a 'can… more
- allego (Waltham, MA)
- …delivery of customer maintenance projects + Own the process for provisioning new customer systems + Serve as a product expert and escalation point for the ... of quantity and quality. You'll partner with Allego's internal Ops and Product teams to ensure we're exceeding all...ticketing system experience + 5+ years in SaaS based Customer Support/ Customer Service role +… more
- CVS Health (Boston, MA)
- …Resolutions to include but not limited to Claims, Enrollment, ID cards, COBRA, FSA, Network Ops , PBM, Customer Service , EDI Files and Finance + Provides plan ... coaching and guidance + Leads process improvement initiatives + Develops customer strategies + Develops workflow enhancements + Participate in client finalist… more
- General Motors (Boston, MA)
- …Excellent cross-functional instincts-especially when collaborating with Marketing, Product, and Field Ops . + Bias for systems -building, not just campaign ... traditional models. You'll lead a nimble, high-output team and build scalable systems to **convert pre-owned buyers who fall outside standard acquisition and… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cost cognizant. * Firm engineering also ensures compliance with safety (egress, fire systems ), landlord approval and permit submission process. * FIRE team has also… more
- Wayfair (Boston, MA)
- …Experience in product management, operations management, logistics, supply chain, or B2B customer service . + Excellent written and verbal communication skills, ... innovative solutions, enabling strategic business outcomes and a seamless supplier and customer experience. We are the driving force in transforming Wayfair's supply… more
- Teradata (Boston, MA)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... 3 years of experience with designing, building, and operating distributed complex software systems on Google Cloud, AWS and Azure. + Experience with dev- ops … more
- UKG (Ultimate Kronos Group) (Boston, MA)
- …for the Ready platform, including APIs, extensibility frameworks, workflow engines, UI systems , dev ops , and developer tooling. * AI-Driven Innovation: Champion ... product managers and work cross-functionally with engineering, UX, sales, and customer success to deliver foundational platform services that enable innovation… more
- Encore (Boston, MA)
- …strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * ... experience * 3+ years of operations supervisory/management experience * 3+ years of customer service or hospitality experience * Sales experience is a plus… more
- Diversified (Boston, MA)
- …basic to advanced networking skills. + Good verbal communication skills and good customer service skills + Ability to diagnose, troubleshoot and resolve ... with design teams to ensure all client rooms and systems are operating in an optimum fashion. + Troubleshoot...securing return authorizations, complete repair functions required to resolve customer issues) + Leverage service ticket system… more
- MongoDB (Boston, MA)
- …that hosts business critical applications for a wide & varied range of customer applications + Collaborate with service -owning teams to provide internal support, ... expected to be able to design & build complex systems , operate with autonomy and act as owner for...scale solutions that have the ability to impact our customer 's most crucial workloads. **Role Overview** We are seeking… more
- Amazon (Boston, MA)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer , you will work closely with the service teams, and submit product… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering… more
- MongoDB (Boston, MA)
- …infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems . The Deployments ... Workflows and ArgoCD). They provide the tooling that enables clear ownership of systems and facilitates self- service onboarding by development teams. **The ideal… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental and/or interdepartmental quality ... enable accurate posting of the documents to our financial systems , approves vendor master file adds/updates for organization. Utilization...Payable practices, such as: . attention to detail . customer service - strong verbal and written… more