- Merck & Co. (Boston, MA)
- …more productive and enable innovation.We are seeking a motivated and talented Product Manager to join the RaDS Product organization. The position will report to ... internal tools and data lake.Use tools and analytical methods to compute success metrics, understand user engagement and identify trends; develop reports and… more
- ACROBiosystems Inc. (Boston, MA)
- …cross-functional collaboration and continuous learning. Job Summary The Regional Sales Manager will oversee commercial activities in the Greater Boston area, ... you will contribute to our company goals and address customer needs by developing key accounts and expanding the...as part of a team.Enthusiasm for promoting and driving success in company initiatives. Salary Range: $90,000 - $120,000… more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a...account growth and expansion in collaboration with the Account Manager + Serve as the internal voice of the… more
- Cisco (Boston, MA)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves… more
- Autodesk (Boston, MA)
- **Job Requisition ID #** 25WD88758 **Position Overview** As a Customer Success Manager within the Autodesk Education Experiences (AEX) organization, you will ... our partnership with these customers. We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving customer… more
- RELX INC (Cambridge, MA)
- …that directly impact our customers' ability to mitigate and manage risk. About the job: The Customer Success Manager role works on an ongoing basis with our ... analysis and drive enhancements to production. Qualifications: + 3+ years of customer success or sales experience. + Bachelor's degree in Business , etc. or… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...launch that positions them for long term adoption and success , and smooth transition to the post-implementation experience. Our… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- S&P Global (Boston, MA)
- …internal use):** 11 **About the Role:** We are seeking a strategic and people-focused ** Manager , Customer Success Management - Americas** to lead a ... high-performing team of 8-10 Customer Success Managers (CSMs). You'll be responsible for driving performance metrics, supporting strategic account outcomes, and… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... celebrate your customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced, and our CSMs take pride in… more
- EBSCO Information Services (Boston, MA)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Dynatrace (Waltham, MA)
- …Use Cases) engagements to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager (CSM), Project Coordinator and client to ... AppSec, Extension, and Business Insights services. + Work with Account Executives, Customer Success Managers, and Regional Service Managers (RSM) to establish… more
- Verint Systems, Inc. (Boston, MA)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Confluent (Boston, MA)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- GCG (Boston, MA)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- EPAM Systems (Boston, MA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Broadcom (Boston, MA)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... (AOD) renewal and new business and ensuring a satisfied customer base to build a sustainable book of business...to build a sustainable book of business for future success in your assigned region. **Key Responsibilities** + Own… more
