- Merck & Co. (Boston, MA)
- …drug discovery and development pipeline. Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational ... more productive and enable innovation.We are seeking a motivated and talented Product Manager to join the RaDS Product organization. The position will report to… more
- RELX INC (Cambridge, MA)
- …that directly impact our customers' ability to mitigate and manage risk. About the job: The Customer Success Manager role works on an ongoing basis with our ... drive enhancements to production. Qualifications: + 3+ years of customer success or sales experience. + Bachelor's...success or sales experience. + Bachelor's degree in Business , etc. or work equivalent experience. + Experience… more
- Autodesk (Boston, MA)
- …customers. We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented to join Autodesk ... **Job Requisition ID #** 25WD88758 **Position Overview** As a Customer Success Manager within the...achieve account goals + Hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers to… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... customer experience unmatched by anyone in the software business and driven by our four core values --...out and lead our Sr. CSM group. As the Manager , Customer Success Management, you… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... playbooks, to help partners build and scale their customer success practices focused on business value realization. This will be done in concert with the … more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a...Serve as a trusted advisor, deeply understanding each client's business model, goals, and success metrics +… more
- Cisco (Boston, MA)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... partners to understand their challenges and objectives, and collaborating with Sales, Customer Success , Renewals, and Business Entities to identify use cases… more
- S&P Global (Boston, MA)
- …internal use):** 11 **About the Role:** We are seeking a strategic and people-focused ** Manager , Customer Success Management - Americas** to lead a ... high-performing team of 8-10 Customer Success Managers (CSMs). You'll be responsible...user adoption, and engagement across your team's book of business . + Personally manage a small group of strategic… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...to ensure ongoing strategic alignment around the executive sponsor's business requirements and success criteria. + Effectively… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving … more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... success as if it is your own! Our Customer Success team is collaborative, energizing, and...your customers and Allego's Product Management team to translate business requirements into product enhancements + Executing monthly proactive… more
- PagerDuty (Boston, MA)
- … feedback is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on ... PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies aligned with business goals,… more
- Broadcom (Boston, MA)
- …and ensuring a satisfied customer base to build a sustainable book of business for future success in your assigned region. **Key Responsibilities** + Own and ... have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for… more
- EPAM Systems (Boston, MA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... across many stakeholders in the construct of delivering overall success for the customer + Develop effective...recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders,… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- Sanofi Group (Boston, MA)
- **Job title:** Area Business Manager , Boston, MA **Location:** Boston, MA , Remote, US **About the job** We are an innovative global healthcare company that ... will be that can be responsive to fast changing customer needs and environment, engage in a Business...record of accessing decision makers + Possess skills and success within a business to business… more
- Celestica (Boston, MA)
- …Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of ... multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Acosta Group (Boston, MA)
- **DESCRIPTION** As a ** Business Manager ,** you will play a pivotal role in driving our company's success by achieving key business objectives and ... relationships with our customers. Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes… more
- Celestica (Boston, MA)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...manufacturing, repair or design services. Will typically manage the business and operations side of a customer … more
