- Citizens (Johnston, RI)
- Description Citizens' Consumer Deposits team is seeking a Business Insights Leader - Customer Quality with strong analytical skills, intellectual ... teams (eg, Product, Finance, Data, Customer Experience, Operations) to align insights with business priorities and influence strategic direction. + Design… more
- NTT America, Inc. (Providence, RI)
- …customer success and business growth. + Contribute to the company's overall business strategy by providing customer insights and feedback that inform ... not manage a team, they serve as a thought leader within the Customer Success department, contributing...ensuring the delivery of tangible outcomes. + Conduct executive business reviews, providing insights on performance metrics… more
- Citizens (Johnston, RI)
- Description Principal Business Insights Analyst - Consumer Banking Description: The Consumer Lending Strategy & Business Analytics team at Citizens advises ... insights that shape day-to-day execution and long-term strategy. As a Principal Business Insights Analyst, you will act as a strategic partner to… more
- Citizens (Johnston, RI)
- Description The Principal Business Insights Analyst will serve as a strategic partner to leadership, providing deep analytical expertise to guide decision-making ... uncover trends, patterns, and opportunities Partner with cross-functional teams to provide insights that drive strategy and growth Influence business decisions… more
- Citizens (Johnston, RI)
- Description We are seeking a strategic and analytical leader to drive enterprise-wide Root Cause Analysis (RCA) for banking complaints. This role is pivotal in ... identifying systemic issues, enhancing customer experience, and reducing operational and regulatory risk. The ideal candidate will lead cross-functional efforts… more
- Hologic (Marlborough, MA)
- …new product innovation, and optimize market performance. **Key Responsibilities** **1. Customer & Stakeholder Insights ** + Partner with upstream marketing ... consulting agreements, and major events (eg, RSNA/SBI) + Define customer and patient personas and help map unmet needs...- sales, marketing, clinical, etc. to ensure alignment of insights with business priorities. + Create structure… more
- Ford Motor Company (Providence, RI)
- …you'll play a pivotal role. We serve as Ford's trusted advisers, providing clear insights into business conditions, customer needs, and the competitive ... and Optimization. Our mission is to foster evidence-based decisions by unlocking insights from data. Our projects span various domains, including Connected Vehicle,… more
- Meta (Providence, RI)
- …to ongoing growth. 12. Lead sophisticated research and analysis (eg, revenue, customer , market and competitive trends and insights ) for leadership to support ... to Job" online on this web page. **Required Skills:** Business Planning & Operations Lead , RLGS Centra...for CRM: how we use Salesforce to scale our customer growth (including Accounts, Opportunities, Forecasting, etc.). 6. Manage… more
- Merck (Providence, RI)
- …DE, WV, VA, NC, SC, GA, FL Reporting to the Area Business Leader , the Strategic Account Activation Lead is responsible for developing a deep understanding ... **Job Description** The Strategic Account Activation Lead serves as a professional sales leader...in building partnerships and sustainable relationships with customers leveraging business insights to drive solutions and strategies… more
- UKG (Providence, RI)
- …our customers achieve measurable outcomes and long-term value. **About the Role** As a Lead Customer Success Engineer, you will serve as a trusted technical ... strategies, and scalable best practices. This role blends deep product expertise, business acumen, and customer -facing leadership to accelerate value realization… more
- Kyndryl (Providence, RI)
- …practice + Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions + Prior consultative selling ... **The Role** Skytap, a Kyndryl company, is seeking a Customer Technology Advisor to become an integral part of... Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions… more
- Liberty Utilities (Blackstone, MA)
- Lead , Business Functions - Fixed Asset Lifecycle (PowerPlan) LU Service Corp. Gainesville, GA, US, 30501Mayer, AZ, US, 86333Henrietta, MO, US, 64036Blackstone, ... it is demonstrated in everything we do as a business , and as an employee team.** **At Liberty, we...optimizing the compatibility between SAP S4/Hana and PowerPlan + Lead the troubleshooting, analysis, and root cause identification of… more
- Cayuse Holdings (Providence, RI)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will leverage data analytics and reporting to...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Guardian Life (Providence, RI)
- ** Lead AI Innovation Lead - Data...Data & AI team spearheads a culture of data insights across Guardian, facilitating the successful realization of our ... strategic initiatives. Our core activities encompass creating business value from our data and analytic products. Key...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Coinbase (Providence, RI)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Citizens (Johnston, RI)
- Description Fraud Product Owner & Transformation Lead We are seeking a results-driven leader to own and drive the vision, strategy, and transformation of our ... balancing near-term execution with long-term transformation goals, ensuring measurable business impact, colleague efficiency, and customer protection. This… more
- Citizens (Johnston, RI)
- …data and AI to reimagine how we serve our customers, operate our business , and deliver value. This transformation spans multiple domains and requires a coordinated, ... the organization. As a Data & AI Product Strategy Leader you will play a central role in executing...and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that… more
- Cisco (Providence, RI)
- …received. Remote United States **Your Impact** We are seeking a dynamic and strategic Leader of Product Market Success in the Public Sector to drive the growth and ... be responsible for developing and executing product-focused growth motions to meet business objectives for security in the public sector. The ideal candidate will… more
- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) ... content marketing while building scalable systems that drive meaningful business growth and customer relationships._ **Core Responsibilities:** **Strategic… more
- Concentrix (Providence, RI)
- …As a Cloud Solution Architect specializing in Business Applications, you'll lead the transformation of customer service operations by helping clients ... value creation, including cross-sell/upsell of related capabilities like Power Virtual Agents, Customer Insights , and Power Automate. + Stay Current and Share… more