- Olympus Corporation of the Americas (Westborough, MA)
- …+ Understanding of IT Service Management (ITSM) principles and practices. + Experience with customer relationship management (CRM) systems and support. ticketing ... member of the ESE Digital Enablement team, responsible for guiding new customer implementations of Ecosystem software. This role requires strong project management… more
- Olympus Corporation of the Americas (Westborough, MA)
- …inventory (DOH) performance, delivery performance in order to eff ectively meet customer demand and compliant product to customers globally. **Job Duties** + Leads ... systems and processes to optimize inventory level that supports customer needs while keeping cost at lowest possible level....discipline or demonstrated equivalent. + Minimum of 15 years' experience in Supply Chain Management and Planning with a… more
- Red River (Providence, RI)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...and loss of the practice as its own cost center . + Manage field operatives working at a full… more
- Avnet (Providence, RI)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Identifies opportunities for… more
- US Bank (Providence, RI)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (Providence, RI)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Citizens (Johnston, RI)
- …issue - they'll want to tell friends or family about the service they received as a customer . As a Contact Center Specialist you will: + Field a variety of ... answers and support fast. Our customers rely on our Contact Center Specialists to help them understand,...throughout your day. + Help customers improve their banking experience and build customer relationships by recommending… more
- Humana (Providence, RI)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Middlesex Savings (Westborough, MA)
- …completion, discussion will be held regarding transition to hybrid work** **Overview** The Contact Center Specialist I is a key role focused on providing ... customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at least… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and ... customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at least… more
- Prime Therapeutics (Providence, RI)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... driving medium and large-scale Member Operations client implementations and member experience /client relations in a consistent and effective manner. This position… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Lumen (Providence, RI)
- …be responsible for driving sales and business development efforts for our data center operator customer base. This role involves identifying and qualifying new ... data center market landscape, including trends, competitive dynamics, and customer needs. + **Solution Development:** Work with engineering and product teams to… more
- Brown University (Providence, RI)
- …combination of education and experience * Minimum five (5) years of professional experience in a public safety communications center , including at least three ... Department of Public Safety, the Manager will lead the Public Safety Communications Center . The Manager, Public Safety Communications Center , is responsible for… more
- Walgreens (Mansfield, MA)
- …Fulfillment Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... in the practice of pharmacy within the Micro fulfillment Center . Assists leadership in the team members performance of...to deliver a distinctive and delightful customer experience , including interpersonal habits (eg, greeting, eye contact… more
- Berkshire Bank (Worcester, MA)
- …advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan ... Division: Retail Banking Department: Customer Support Center Reports to: Call...factors including, but not limited to, skills, prior relevant experience , and specific work location. Location: Worcester - 386… more
- Walgreens (Mansfield, MA)
- …Lead, Fulfillment Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... issues and recommending and implementing improvements to resolve problems. + Experience providing customer service to internal and external customers,… more
- Bank of America (Medfield, MA)
- …**Job Description:** This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Degree in business, finance or a related field * Experience working in a financial center where...technology **Skills:** * Active Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem… more
- ASM Global (Worcester, MA)
- …fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting ... Helps to facilitate optimum efficiency, maximize profits and provide exceptional customer service by performing the following duties individually or through… more
- Fallon Health (Worcester, MA)
- …education desirable + 2+ years professional work experience preferably in a customer facing inbound call- center setting. + The ability to multitask and ... **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great...an exciting time to join Fallon Health as we experience growth and expansion with new services and products.… more
