- Mass Markets (Wichita, KS)
- …on innovation, we have established ourselves as a trusted partner in the industry. As a Call Center Agent , you will be either dedicated to a specific project ... and be willing to learn on the job every day . Schedules vary by site and project. This is...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this role, ... for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for part-time call center agents to support inbound projects while working Saturday and Sunday ... bringing a positive and enthusiastic outlook to work each day . Key Responsibilities: + Handle inbound and outbound contacts...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... bringing a positive and enthusiastic outlook to work each day . Key Responsibilities: + Handle inbound and outbound contacts...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Sedgwick (Wichita, KS)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Mass Markets (Wichita, KS)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (PART-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... training. Compensation is commensurate with experience, and while prior contact center experience isn't required, experience in sales, customer service, tech… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the job. - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY ? In this role, you will be responsible for handling inbound calls and… more
- Mass Markets (Wichita, KS)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...THIS ROLE DO? Operations managers are responsible for the day -to- day activity and development of 5-10 supervisors… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... of supervisors and all other operational management associated with day -to- day contact center operations. Operationally,...sales through the actions of others + Understanding of call center tools and technology used to… more
- Mass Markets (Wichita, KS)
- …working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, ... test. - POSITION RESPONSIBILITIES Supervisors are responsible for the day -to- day activity and development of 15-20 agents...activity and development of 15-20 agents within a complex call center environment. The supervisor is responsible… more
- Mass Markets (Wichita, KS)
- …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... possess the below qualities. + Minimum of 3-years total call center experience or 1-year call...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Mass Markets (Wichita, KS)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …or supervisory role. + Strong leadership and interpersonal skills. + Superior knowledge of call center tools and technology used to manage KPIs and SLAs + ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must… more
- NTT America, Inc. (Wichita, KS)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... and strive to meet service standards. + A typical day will likely involve fielding between 75 to 100...Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.… more