- Sedgwick (Wichita, KS)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Claims Team Lead - General Liability **PRIMARY PURPOSE** : To supervise the ... multiple teams of examiners and technical staff for liability claims for clients; to monitor colleagues' workloads, provide training,...Excellent negotiation skills + Ability to work in a team environment + Ability to meet or exceed Performance… more
- Mass Markets (Wichita, KS)
- …ensuring the overall adherence to corporate policies and procedures Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents ... your help in managing customer service agents. While your team operate the phone for a variety of commercial,...center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Sedgwick (Wichita, KS)
- …compliance with key jurisdictional requirements (ie EDI, timeliness of benefit payments, etc.); assists Team Lead in tracking completion of team 's tasks and ... account specialists; facilitates round table discussions within the assigned team . + Investigates, evaluates and resolves claims ;...contained in this document are intended to describe the general nature and level of work being performed by… more
- Mass Markets (Wichita, KS)
- …departments to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine ... for inbound call center agents to join our growing team ! In this role, you will handle inbound calls,...center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Wichita, KS)
- …a trusted partner in the industry. We are seeking an experienced Sales Supervisor to lead and manage a team of sales representatives to achieve sales targets and ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead and supervise a team of sales...center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the Flood Support project. This role ... in a fast-paced environment. + Excellent interpersonal and communication skills to effectively lead and engage team members. + Proficiency in using contact… more
- Sedgwick (Wichita, KS)
- …to our clients. + Provides feedback and suggestions to improve process to IT management/ Team Lead . + Works closely with project managers to meet and complete ... contained in this document are intended to describe the general nature and level of work being performed by...other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating… more
- Mass Markets (Wichita, KS)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions ... seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center....of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand… more
- Mass Markets (Wichita, KS)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and lead a team of customer service representatives. + Provide coaching, ... and coordinate the daily operations of our customer service team . This role is responsible for ensuring that customer...center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Wichita, KS)
- …corporate policies and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and ... Sales Manager oversees all aspects of our call center team . As a sales manager, you will ensure an...center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Wichita, KS)
- …in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO ... performance reports and implement improvement strategies. + Foster a positive, high-performance team culture. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT… more