- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to ... be willing to constantly learn on the job. - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be… more
- Mass Markets (Wichita, KS)
- …innovation, we have established ourselves as a trusted partner in the industry. We are hiring licensed insurance customer service agents to support inbound ... and back-office processing representatives . In this role, you will provide full lifecycle customer service and sales to a ssist customers in understanding their… more
- Mass Markets (Wichita, KS)
- …Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
- Mass Markets (Wichita, KS)
- … IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ... handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and… more
- Mass Markets (Wichita, KS)
- …CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
- Mass Markets (Wichita, KS)
- …to enhance service quality. + Offer feedback and suggestions to improve customer service processes. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT ... We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this role,...+ Fluency in both English and Spanish + Previous customer service experience preferred. + Ability to… more
- Mass Markets (Wichita, KS)
- …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Mass Markets (Wichita, KS)
- …experience, and while prior contact center experience isn't required, experience in sales, customer service , tech support, or back-office support is a plus. ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
- AAA Mid Atlantic (Wichita, KS)
- …+ Company paid incentive trips for top performers + Sales focused with a dedicated Customer Service & Policy Retention teams + Opportunity to build your book and ... coverage + FREE AAA membership (inclusive of product & service discounts) + FREE Life Insurance The primary duties...duties of the Insurance Sales Agents are: + Identify customer needs and recommend appropriate insurance products. Offering an… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for experienced call center customer service supervisors to support commercial and public sector clients. ... this role coach and develop a team of inbound customer service agents and are directly responsible...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of our ... customer service team. This role is responsible...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Mass Markets (Wichita, KS)
- …have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality...compliance with client standards, and drive continuous improvement in service quality. To be considered for this role, you… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more
- Mass Markets (Wichita, KS)
- …work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience is preferred. This ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... adherence, KPI's, and process + Possess effective conflict resolution skills (both customer and agent conflict) + Advanced knowledge of Microsoft Office… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... to manage KPIs and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... training tools and techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning,… more