- Beacon Mobility (Chicago, IL)
- …for by US News & World Report for 2025-2026. We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this position is $17.00 ... Provide trip status updates in the form of ETA calls. * Ensure that all call center requirements outlined in the PACE contract are met or exceeded, ie * 95+… more
- Health Care Service Corporation (Chicago, IL)
- …development. **Job Summary** This Position Is Responsible For The Full Lifecycle Management of the Call Center Agent Capability and Agent AI Product, ... either using the Careers website or completing the application process, you can call us at ### to request reasonable accommodations. Please note that only **requests… more
- Sedgwick (Naperville, IL)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us… more
- Eligo Energy, LLC (Chicago, IL)
- …for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. We offer competitive hourly compensation with bonus potential. ... Customer Service Representative: As a Customer Service Representative in a call center environment, you will work to support commercial and residential customers… more
- ManpowerGroup (Itasca, IL)
- …Our client, a leader in customer service solutions, is hiring **entry-level Call Center Agents** to support customers during roadside emergencies, insurance ... **Customer Service Agent - Start Your Career with Purpose!** **Location:**...**Hear From the Team** "I started here with no call center experience. Within a year, I… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in CHICAGO, ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- Deloitte (Chicago, IL)
- …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream… more
- Staff Management | SMX (Chicago, IL)
- …Work Location: Chicago Lighthouse, Chicago, IL 60608. Job Types: Call Center , Supervisory, Management, Finance-Accounting. Industry: Miscellaneous. The ... currently searching for a Senior Vice President of Contact Center Operations, based onsite in Chicago, IL, to lead...exceed the client service metrics and goals; + Optimize agent utilization percentages across all centers to maintain service… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Access Center Qual & ... (3) years' experience working with EPIC Cadence in a practice or Access Center environment. * Experience within a large hospital or integrated healthcare delivery… more
- BioLife Plasma Services (Chicago, IL)
- …center performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, ... management, and attention to detail. Proven track record in optimizing large-scale call center operations and achieving measurable improvements. + Proficiency… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- ServiceNow, Inc. (Chicago, IL)
- …strategic thinker to join our team as a ServiceNow Business Process Consultant with Call Center experience. If you have experience with Salesforce Service Cloud ... and self-service. + Apply AI capabilities (Now Assist, AI Agent Studio, AI Search) to automate business workflows +...Industry) and exposure to AI features (Now Assist, AI Agent Studio, AI Search). + Proven track record of… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- NTT America, Inc. (Chicago, IL)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more