- Michaels (Kankakee, IL)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - KANKAKEE-BRADLEY, IL Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Qualtrics (Chicago, IL)
- …meet the evolving needs of our ever-expanding base of customers and deliver a great customer experience . We are looking for a resourceful individual to join our ... across the globe who think that's work worth doing. ** Customer Success Manager - Strategy and Research**...+ Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction… more
- United Airlines (Chicago, IL)
- …The role of Manager - Digital Operations team is essential in enhancing our customer 's digital experience . As a Manager of Digital Insights, you will be ... + **Data Analytics and Reporting** + Lead the team to enhance customer experience and operational efficiency through accuracy and reliability of data collection,… more
- MetLife (Aurora, IL)
- …AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... for scale - Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical...customer -first mindset . Bachelor's degree or related military experience What Can Give You an Edge (Additional Skills)… more
- ADP (Elk Grove Village, IL)
- …Admin certification (SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously ... **ADP is hiring a Lead Client Success Operations Manager .** In this role, you will be responsible...Requirements + BA/BS - or equivalent in education and experience + Passion for customer success and… more
- R1 RCM (Chicago, IL)
- …exceptional service. **Here's what you will experience working as a Customer Partner Manager :** + Responsible for assisting the day-to-day leadership and ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Partner Manager , you will help the Service Delivery… more
- Amazon (St. Charles, IL)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- MongoDB (Chicago, IL)
- …hypotheses and experimenting across our Cloud Products and the entire customer experience . **The Opportunity** As a Product Manager on the Growth team, you ... teams + Lead cross-functional teams to develop a roadmap that enhances customer experience at all touchpoints **What We're Looking For** + Passion for MongoDB… more
- Insight Global (Chicago, IL)
- Job Description Experience as a Technical Account Manager or Customer Success Manager /specialist Experience makeing sure the customer 's voice is ... . Skills and Requirements The Consultant helps to maintain and enhance the customer experience by: Creating Root Cause Analysis documents Calculating service… more
- PNC (Downers Grove, IL)
- …committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth Marketing organization, you will… more
- SAP (Oak Brook, IL)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 10 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager Customer Service...Equivalent Work Experience + 2 years of experience with customer account management + 2 years ... Elmhurst, IL Apply Description Customer Success Manager POSITION SUMMARY The Customer Success ...of prior sales experience in a quota-carrying role is strongly preferred +… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and ... Genetics, or a related field. + 3-5 years of experience in Customer Success, Account Management, or...and thrives on helping customers succeed and grow. Prior experience as a CSM or Account Manager … more
- Omnicell (Chicago, IL)
- ** Customer Success Manager ** The Customer ...+ Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer Success, ... solutions. **Preferred Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in...or account relationships in SaaS solutions + 2 years' experience as a business manager in a… more
- Medtronic (Chicago, IL)
- …Device company, striving "to alleviate pain, restore health, and extend life." Manager , Customer Training supporting the Surgical Innovations business manages ... customer training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with the US Sales Teams,… more
- Sinch (Chicago, IL)
- …success through defined implementation processes. As a Customer Onboarding Manager , you will deliver an outstanding onboarding experience which will ... Sinch is hiring a Customer Onboarding Manager to help set...customer relationships to a customer success manager after onboarding. Requirements + 5+ years experience… more
- ThermoFisher Scientific (Chicago, IL)
- …in achieving your career goals. You will be a part of the Global Customer Experience team within the Materials and Structural Analysis Division (MSD) of ... and ultimately change the world. How will you make an impact? The Customer Experience team supports Life Science and Materials Science customers throughout… more
- Cisco (Chicago, IL)
- …**Meet the Team** **You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), ... Technical Customer Success Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1433367) +...needs are met and that they receive a high-quality customer experience .** + **Build and implement Technical… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid)...offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience ... days a week in the office. This role manages the post-sale customer experience for group membership institutions using MMX educational product. Responsible for… more
- Celestica (Chicago, IL)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more