- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of ... supervisors and drive performance across our customer service and sales operations. This role...best practices and performance management + Monitor and improve call center metrics, productivity, and service… more
- Mass Markets (Killeen, TX)
- …highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team ... a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling....Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... to have you on our team! We're looking for Customer Service Representatives to deliver exceptional support...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... like you to manage and support a team of customer service agents working on a variety...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Baylor Scott & White Health (Round Rock, TX)
- …to clinic administrative and provider staff. **KEY SUCCESS FACTORS** Experience in a call center , customer service and/or healthcare setting ... of patient portal preferred. Knowledge of customer service principles and practices preferred. Knowledge of call... service principles and practices preferred. Knowledge of call center telephony and technology preferred. Ability… more
- Baylor Scott & White Health (Horseshoe Bay, TX)
- …to clinic administrative and provider staff. **KEY SUCCESS FACTORS** + Experience in a call center , customer service and/or healthcare setting preferred. ... of the patient portal is preferred. + Knowledge of customer service values and practices is preferred.... values and practices is preferred. + Knowledge of call center telephony and technology preferred. +… more
- Baylor Scott & White Health (Horseshoe Bay, TX)
- …to clinic administrative and provider staff. **Key Success Factors** + Experience in a call center , customer service , or healthcare setting is ... of the patient portal is preferred. + Knowledge of customer service values and practices is preferred.... values and practices is preferred. + Knowledge of call center telephony and technology preferred. +… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- HUB International (Austin, TX)
- …best and most competent professional team. **Key Responsibilities** + Oversees the call center of 15 Customer Service Representatives to ensure that we ... customer service and meeting our Service Level Agreements + Tracks call metrics,...Creates training programs for new hires + Manages the call center schedule to ensure proper coverage… more
- Mass Markets (Killeen, TX)
- …for bilingual call center representatives to support inbound customer service , help desk, technical support, and back-office processing representatives ... POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are...contact center experience isn't required, experience in customer service , tech support, inside sales or… more
- The Hertz Corporation (Austin, TX)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Molina Healthcare (Austin, TX)
- …Required Qualifications * At least 1 year related experience, including call center or customer service experience, or equivalent combination of relevant ... JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound pharmacy...* Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively… more
- Cardinal Health (Austin, TX)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Humana (Austin, TX)
- …to make an impact** **Required Qualifications** + **1 or more years of Call Center or Telephonic customer service experience (within the past 5 years)** ... or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer...to work remotely and use your research, resolution and customer service skills to join a Fortune… more
- Concentrix (Austin, TX)
- …or GED required, BA preferred + Minimum of 1 to 3 Years of experience in Call Center Customer Service , Technical Support, Office Administrative and ... the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're… more
- Cardinal Health (Austin, TX)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Prime Therapeutics (Austin, TX)
- …of education and/or relevant work experience + 1 year of work experience in a call center , customer service , operations, retail pharmacy, pharmacy ... solve complex issues in a timely manner + Excellent customer service and collaboration skills + Enhanced...or equivalent pharmacy experience + Pharmacy outreach and outbound call experience Every employee must understand, comply with and… more
- CVS Health (Austin, TX)
- …field, medical/health setting, medical billing and coding * Experience in call center or customer service environment * Works independently and ... ability to handle multiple assignments competently, accurately, and efficiently. Customer service experience, Knowledge of Medical Terminology **Education**… more
- Centene Corporation (Austin, TX)
- …policies and standards **Education/Experience:** High School Diploma/GED. 2 years of experience Call center / customer service experience. Experience in ... healthcare environment (pharmacy operations, managed care, pharmacy hospitals and or pharmacy retail settings) **License/Certification:** Pharmacy technician certification preferred Pay Range: $19.04 - $32.35 per hour Centene offers a comprehensive benefits… more