- Mass Markets (Killeen, TX)
- …+ 1+ years of customer service experience, preferably in a contact center . + Strong communication and interpersonal skills. + Ability to multitask and ... to make a difference? Join our team as a Customer Service Representative, where you'll play a...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Killeen, TX)
- …on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Sprinklr (Austin, TX)
- …solving client challenges and commitment to client delight + Experience in contact center / customer service software industry is preferred + Extremely ... every customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management -… more
- Concentrix (Austin, TX)
- …+ 1 to 3 years of employment experience in Social Media, Technical Support, Case Management, Contact Center Customer Service or Help Desk preferred + ... as well as independently and collaboratively + Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... forcall center representativesto support inbound and outbound customer service and sales projects for a...compensation commensurate with experience. While prior contact center experience isn't required, experience in customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... organization. We are looking forCall Center Claims Representativesto support inbound customer service , help desk, and back-office processing. In this role,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... bilingual call center representatives to support inbound customer service , help desk, technical support, and...commensurate with experience and while prior contact center experience isn't required, experience in customer … more
- Mass Markets (Killeen, TX)
- …job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... forcontact center agentsto support inbound and outbound customer service and sales projects for a...is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Kyndryl (Austin, TX)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Navient (Austin, TX)
- …**The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** -...the configuration and customization of contact center software to align with business… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service and sales operations. This role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... II) to support a variety of inbound and outbound customer service and sales initiatives. In this...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Representatives to support a variety of inbound and outbound customer service and sales campaigns for a...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the QA function in our BPO contact center . You will be responsible for ensuring service...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Baylor Scott & White Health (Round Rock, TX)
- …clinic administrative and provider staff. **KEY SUCCESS FACTORS** Experience in a call center , customer service and/or healthcare setting preferred. Should ... **JOB SUMMARY** The Contact Center Specialist 1, working under...navigational skills. Knowledge of patient portal preferred. Knowledge of customer service principles and practices preferred. Knowledge… more