- Mass Markets (Killeen, TX)
- …success of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team ... services companies in the USA, with a strong call center footprint and operations that extend across...Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Killeen, TX)
- …position. Candidates must be local and able to report to one of our physical contact center locations. To be considered for this role, you must complete a ... quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Cardinal Health (Austin, TX)
- …staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members can ... experience for all customers. The Supervisor , Clinical Operations monitors nurse to patient contact quality...+ Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to… more
- Cardinal Health (Austin, TX)
- …and other patient services. + Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ... and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and… more
- Cardinal Health (Austin, TX)
- …and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily support ... therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including… more
- Mass Markets (Killeen, TX)
- …organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer ... This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Killeen, TX)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Serco (Austin, TX)
- …shall serve as the primary point of contact for TxDOT. + Serve as a shift supervisor on the TMC floor for up to four hours per day, when the shift supervisor ... **Position Description** Join Serco as a Traffic Management Center Program Manager in Austin, Texas! Serco is...an experienced candidate who has extensive knowledge of TMC Operations to lead a team in Austin, Texas. You… more
- Serco (Austin, TX)
- …a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in Austin, Texas! The shift for this opportunity is Wed-Sat ... the Texas Department of Transportation (TxDOT) in their initiative to improve the operations of the TMC and improve coordination with partners in responding to… more
- Allied Universal (Austin, TX)
- …hour **Location:** Austin, TX **Schedule:** Full-Time, Allied Universal(R) is hiring a Security Operations Officer. The Security Operations Center is a ... response + Escalate and coordinate incidents to the site supervisor + Maintain the confidentiality of policy and procedure...center + Ensure all components of the Security Operations Center surveillance equipment are operating according… more
- Mass Markets (Killeen, TX)
- …offers on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Veterans Affairs, Veterans Health Administration (Temple, TX)
- …providing current information regarding various regulation and new software for Call Center operations , and advise/recommend changes to maximize efficiency, and ... new products, equipment, and systems in order to make recommendations for improved operations . Considered Subject Matter Expert for Call Center or Team … more
- Mass Markets (Killeen, TX)
- …inside sales, back-office, chat, or administrative roles + Experience in a contact center or government-related work COMPENSATION DETAILS WANT AN EMPLOYER ... services companies in the USA, with a strong call center footprint and operations that extend across...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Allied Universal (Austin, TX)
- …is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and ... work throughout the day + This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals,… more
- BrightSpring Health Services (Austin, TX)
- …and accurately. Essential Job Responsibilities: + Process Payroll per the operations payroll schedule including distributing payroll checks and communicating payroll ... discrepancies to the business center + Collection and review of employee punch correction...employee punch correction forms and/or manual timesheets. Obtain applicable supervisor approval as needed. Submit approved documents to the… more
- Black & Veatch (Austin, TX)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... \#LI-CR1 **Key Responsibilities** + Craft training including NCCER and Front-Line Supervisor training + Obtain and maintain NCCER instruction certifications + Staff… more