- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- Mass Markets (Killeen, TX)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …from a call center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual and team results to identify ... Work with other departments in the organization, such as quality assurance , training, IT, and recruiting. +...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Killeen, TX)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit … more
- Mass Markets (Killeen, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... updates and key initiatives clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. + Lead quality … more
- Meta (Austin, TX)
- …safe working environment and execute to a vision of 'right first time.' 8. Quality Assurance - Perform physical inspections to ensure vendor work meets DEC ... outside plant cabling (OSP) deployments including OTDR/OLTS testing 25. Experience with Quality Assurance and Quality Control, including progressive… more
- Meta (Temple, TX)
- …safe, collaborative working environment and execute a goal of 'right first time.' 8. Quality Assurance - Perform physical inspections to ensure vendor work meets ... center development and/or construction management experience. 19. Experience with Quality Assurance and Quality Control, including progressive… more
- Prime Therapeutics (Austin, TX)
- …and drives every decision we make. **Job Posting Title** AI Product Manager - AI Center of Excellence - Remote **Job Description** **Prime is standing up a new AI ... Center of Excellence! We are looking for an AI...application of principles, standards, and patterns through the architecture assurance and governance model + Develop, maintain, and evolve… more
- Amazon (Austin, TX)
- …you will driving complex and impactful initiatives that improve the quality , reliability, robustness, and performance of our global initiatives. Particularly, you ... and execute the partner and scaling strategy for the Generative AI Innovation Center in order to co-develop industry solutions, co-build, and co-deliver on customer… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for the administration of the quality monitoring program and quality assurance escalations for Service Delivery/ Contact Centers. Creates, ... quality improvement. + Uses discretion in resolution of quality assurance escalations from the client or...experience in quality monitoring in a Service Delivery/ Contact Center environment. **Other Job Specific Skills**… more
- Humana (Austin, TX)
- …needs into actionable user stories and prioritize backlog items. + **Compliance & Quality Assurance ** + Ensure telephony systems meet CMS regulations and ... call tracking workflows. + Technical understanding of APIs and cloud-based contact center architecture. **Additional Information** **Social Security Task:**… more
- Amazon (Austin, TX)
- …Participate in full system development lifecycle, including test plan execution and quality assurance * Manage multiple simultaneous projects while effectively ... meeting notes that drive accountability and follow-through on actions and decisions. Quality assurance is a critical component of your role, including… more
- CenterWell (Austin, TX)
- …us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes ... . + Post-Visit/Offshore Coding Collaboration: + Partner with analytics to develop quality assurance program on post-visit reviews. (Frequency and sampling… more
- Black & Veatch (Austin, TX)
- …that the project meets the agreed safety targets. Directs implementation of project quality assurance procedures and is responsible for ensuring that the ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...to bring our clients the best service in safety, quality , and final product. Functions in our group include… more
- Bowman (Austin, TX)
- …people and processes to ensure effective execution. Review work produced by staff for quality assurance . **At the Operational and Company Level** + Assist with ... design aspects. + Serve as primary project point of contact to coordinate surveying and mapping services between Survey...to proceed with the survey. + Assist with survey quality control and assurance . **Success Metrics and… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …reduction where appropriate. + Collaborate with cross-functional teams including R&D, Quality Assurance , Regulatory Affairs, and Operations to align strategies ... + Ensure compliance with cGMP regulations and other relevant quality standards + Represent the MSAT function in interactions...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …in regulatory affairs or related areas (eg, clinical development, project management, quality assurance , etc.) in pharmaceutical or healthcare related industry. ... guidelines. - Confirms submission documents are accurate, compliant, and high- quality to allow for smooth and expeditious approvals from...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If… more
- Amazon (Austin, TX)
- …portfolio, to enable this the team implements BIM technologies and workflows, quality assurance and maintenance procedures and customer interface platforms. Our ... Description The AWS Data Center Design Services team is looking for a...and risk and opportunity statements. * Developing and executing quality review programme on resources in the Global Library… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …with analytical team members, process chemistry, formulation development, regulatory affairs, quality assurance , and other departments to drive scientific ... expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the… more
- Otis Elevator Company (Austin, TX)
- …and schedule labor resources ensuring successful project completion, maintaining customer quality assurance , and improving efficiencies + Accurately analyze ... truly international, talent driven company that values Safety, Ethics, Quality , Innovation and Employee Opportunity?** Otis is growing and...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more