- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …+ Minimum 3 years of experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. + Proficiency in ... a globally expanding, industry-leading organization. We are seeking an Experienced Operations Supervisor to lead a team... contact center tools, CRM systems, and reporting… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Killeen, TX)
- …position. Candidates must be local and able to report to one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Serco (Austin, TX)
- …shall serve as the primary point of contact for TxDOT. + Serve as a shift supervisor on the TMC floor for up to four hours per day, when the shift supervisor ... **Position Description** Join Serco as a Traffic Management Center Program Manager in Austin, Texas! Serco is...Manager in Austin, Texas! Serco is looking for an experienced candidate who has extensive knowledge of TMC Operations… more
- Serco (Austin, TX)
- …a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in Austin, Texas! The shift for this opportunity is Wed-Sat ... on the roads. We achieve this goal with an experienced and highly trained team of TMC Operators. You...equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information + Complete… more
- Mass Markets (Killeen, TX)
- …offers on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more