- Olympus Corporation of the Americas (Chicago, IL)
- …on supporting the seamless integration of the full ecosystem, fostering long-term customer success, and maintaining high levels of customer satisfaction with ... products and services within a broader ecosystem approach. + Customer Engagement & Solution Selling + Partner with GI...or business studies). + Minimum of 8 years selling experience . + Must have sales experience focused… more
- Home Depot (Chicago, IL)
- … support expert that helps build, manage, and facilitate an excellent customer experience . Installation Coordinators assist customers and Install Field teams. ... Coordinators are expected to be the main point of contact between the customer and The Home...goals of installing 100% backlog. **Key Responsibilities:** + 35% Customer Experience - Initiates and maintains regular… more
- Henkel (Chicago, IL)
- …operations across multiple brands on the platform. You will serve as the main point of contact for Amazon Mexico and other markets we will enter in a 1P or 3P ... ideal candidate is fluent in English and Spanish, has strong Amazon marketplace experience (ideally in Mexico or other LATAM markets), and is passionate about… more
- Cupertino Electric (Gary, IN)
- …market location and may vary depending on job-related knowledge, skills, education and experience . The pay scale listed for this position is generally for candidates ... description. We provide a competitive compensation package that recognizes your experience , credentials, and education alongside a robust benefits program to meet… more
- US Bank (Chicago, IL)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Capgemini (Chicago, IL)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target...product management, and/or internal consulting with a focus on customer service, contact center , or… more
- Capgemini (Chicago, IL)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Amazon (Chicago, IL)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience...community and product teams. Act as primary point of contact for urgent customer issues in your… more
- Amazon (Chicago, IL)
- …Science, Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience… more
- Amazon (Chicago, IL)
- …Science, Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience… more
- Chicago Transit Authority (Chicago, IL)
- …manages, coordinates and integrates the functions and activities of Control Center Bus, Rail, Power, Rail Customer Service Representative/Security Controllers, ... Controller * Rail Controller * Power Controller * Rail Customer Service Representative/Security/Controller * Control Center Communications...* Two and a half (2.5) years of CTA experience in the Control Center as Senior… more
- NTT America, Inc. (Chicago, IL)
- …**Minimum Requirements** -A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. -High school diploma or GED ... business requirements. + Properly enter account notes after each customer contact meeting strict Account Note Maintenance...required. -Language Requirement: Fluent English. -Minimum 3 years' experience with contact center metrics… more
- NTT America, Inc. (Chicago, IL)
- …**Minimum Requirements** + A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. + High school diploma or GED ... business requirements. + Properly enter account notes after each customer contact meeting strict Account Note Maintenance...+ Language Requirement: Fluent English. + Minimum 3 years' experience with contact center metrics… more
- PNC (Merrillville, IN)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- Valvoline (Chicago, IL)
- …on the fast-track to success. + The overall operation of a service center : hiring, training, discipline of employees, customer service, maintaining store ... our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've...reach every milestone. **What you'll do** As a Service Center Manager, you will blend technical and management skills… more
- Valvoline (Chicago, IL)
- …safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety ... to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be...and win repeat, loyal customers + Assist the Service Center Manager (SCM) in the daily operation and oversight… more
- IQVIA (Chicago, IL)
- …and explanation/troubleshooting of submission rejection. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience required + HIPAA certified + Call center experience required (3+ years preferred) +… more
- Pearson (Chicago, IL)
- …see names clearly on ID cards and the computer screen. + Minimum of one year customer service experience preferred. + One year supervision experience in ... your career, we are now hiring for a Test Center Manager to join our team based in ...resolution/scheduling. + Trains, develops, and coaches staff. + First contact for facility issues. + Ability to multi-task. **Qualifications**… more
- Legacy Parking Company (Chicago, IL)
- …Log all transactions and resolutions Non-Essential Duties and Responsibilities + Utilize customer service experience to assist coworkers and teammates with ... Call Center Representative - Onsite in Chicago Job Details...standards of service with each parker transaction by resolving customer complaints and concerns and resolving escalated issues. Essential… more
- Amazon (Chicago, IL)
- …requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more
