- CH Robinson (Chicago, IL)
- CH Robinson is seeking a ** Key Customer Success Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... key role in the programmatic design of customer success initiatives, ensuring that our processes,...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our...scale. + Coordinate cross-functional collaboration to enhance the post-sale customer journey. + Identify and monitor key … more
- Cornerstone onDemand (Chicago, IL)
- Cornerstone is seeking an agile, results driven professional to serve as ** Manager , Customer Success ** . This role will report to the AMER Customer ... and outcomes, leading to renewals, expansion, and advocacy. The Manager , Customer Success will work...and other engagement programs + Drive team performance in key metrics: renewal, retention, upsells, and all critical KPIs… more
- Wolters Kluwer (Chicago, IL)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- MongoDB (Chicago, IL)
- Individuals in the Customer Success Manager role...will be expected to take full ownership of your customer portfolio and make key decisions to ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...engineering to develop new innovative solutions. You will be key in building the future roadmap of our product… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager - Healthcare** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- National Credit Center (Chicago, IL)
- …vendor, but as a trusted extension of their team. Overview We're looking for a Client Success Manager (CSM) to join our growing team. In this role, you'll guide ... profitability, and deliver a seamless buying experience for every customer . We partner closely with our dealers - not...health checks, usage reviews, and follow-up visits to ensure success + Monitor key metrics around product… more
- Eurofins US Network (Chicago, IL)
- …in the drug discovery space to join our team! As a Business Development Manager overseeing key accounts, here's what you'll do:** + Will be responsible ... comprised of chemistry, pharmacology, both products and services within assigned key accounts by maintaining current business, expanding to new therapeutic areas… more
- Danaher Corporation (Chicago, IL)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Regional Sales Manager , Key Account Management (KAM) Central ... standard sales processes, Danaher Business Systems, and digital tools to drive sustainable success for Molecular Devices, the customer , the team, and yourself.… more
- PNC (Chicago, IL)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager within PNC's Retail ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- ECP (Chicago, IL)
- …help evolve how ECP structures and empowers the teams responsible for onboarding, customer success , and client-facing service delivery. You will bring clarity, ... make a real impact. Requirements + 8+ years of SaaS experience across Customer Success , Implementation, Client Delivery, Professional Services, or similar … more
- Google (Chicago, IL)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Account Manager , Financial Services, Large Customer Sales...at Google (https://careers.google.com/benefits/) . **Responsibilities** + Engage and influence key customer stakeholders by leading meetings to… more
- Google (Chicago, IL)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Account Manager , Travel, Large Customer Sales _corporate_fare_...with clients and agencies, understanding their business challenges and key success metrics. + Work proactively and… more
- Nestle (Chicago, IL)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... & communication of the process, and conducting collaborative planning cycles with customer teams. + Communicates & coordinates key strategies, insights, and… more
- Proofpoint (Chicago, IL)
- …evangelist, field enabler, and cross-functional bridge between product, sales, marketing, and customer success - operating globally across multiple time zones ... scale training content, certifications, and lab environments. + Act as a liaison between customer success , support, and services to ensure post-sale success … more
- Ricoh Americas Corporation (Chicago, IL)
- …account issues to ensure customer satisfaction. + Lead strategic meetings with key customer contacts. + Develop templates and reporting cadences aligned with ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads… more
- Bayer (Gary, IN)
- …Resonance Sales Consultants and other squad members to navigate health systems, ensure customer success , and strengthen Bayer's presence. As a value creator, the ... to enhance account impact, drive change, build competitive immunity, and foster customer success , while driving accountability for results across the account… more
- Bayer (Chicago, IL)
- …Resonance Sales Consultants and other squad members to navigate health systems, ensure customer success , and strengthen Bayer's presence. As a value creator, the ... to enhance account impact, drive change, build competitive immunity, and foster customer success , while driving accountability for results across the account… more
- Softchoice (Chicago, IL)
- …technical resources are equipped to deliver high-quality CSP solutions and support customer success . + **Manage Performance & Operational Excellence:** Establish ... to ensure alignment on product strategy, operational execution, and customer outcomes. Act as a key liaison...for growth and innovation. + **Enable Sales & Marketing Success :** Collaborate with CSP Program Manager and… more