- Vontier (Hartford, CT)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Hartford, CT)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Hartford, CT)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Westfield, MA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Bridgestone Americas (Springfield, MA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Michaels (East Hartford, CT)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Savers | Value Village (Manchester, CT)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Baystate Health (Westfield, MA)
- …records (electronic and paper), billing, basic math, language, reading and writing, customer service . Experience in a medical office setting preferred. **We ... **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent Compensation High- quality , low-cost medical, dental and vision insurance + Generous...& annual company contribution increase based on years of service + Free money coach advice from… more
- Baystate Health (Springfield, MA)
- …patient care and staffing needs. **Job Responsibilities:** **1)** Demonstrates excellent customer service through positive patient experience; promotes positive ... may not apply to you)** + Excellent Compensation + High- quality , low-cost medical, dental and vision insurance + Sign...& annual company contribution increase based on years of service . + Free money coach advice from… more
- Wolters Kluwer (Glastonbury, CT)
- …time using effective methodologies for new LBACOE analysts + Developing and conducting quality assurance on regular basis to train, coach LBACOE analysts on ... approved legal billing review techniques, customer specific service levels & ELM billing platforms. In addition, during heavy periods of incoming invoice volume,… more
- Taco Bell (Windsor Locks, CT)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- The Cigna Group (Bloomfield, CT)
- …clinical information, and the fostering of positive collegial relationships. - Addresses customer service issues with mentoring and support from leadership ... quality outcomes for customers/members with a focus on service and cost - Improves clinical outcomes through daily...quality projects. - Serves as a mentor or coach to other Medical Directors and other colleagues in… more
- Monro Muffler/Brake (East Hartford, CT)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- ITT (Hartford, CT)
- …around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building ... will have full responsibility to source, hire, train, develop, coach and manage the workforce that will carry out...Develop and implement strategies that enable best in class service delivery, cost control & new capabilities + Manage… more
- Baystate Health (Springfield, MA)
- …and inventory control; expense control; sanitation certification; P & L management; customer service . **2** ) Proven leadership and communication skills ... & annual company contribution increase based on years of service + Free money coach advice from...financial management and information system applications in FANS, and customer service . Actively monitors employee turnover and… more
- TD Bank (Hartford, CT)
- …Excel, Word) ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and decisions ... and + stakeholders + Provides the highest level of Customer service when dealing with internal partners,...WOW at every opportunity + Leads, coaches and models quality service delivery at every interaction +… more
- Pearson (Hartford, CT)
- …incentive program, and information on benefits offered is here. 1137503 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Hartford, CT)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Manchester, CT)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Dymax Corporation (Torrington, CT)
- …issue resolution, root cause analyses, and available alternatives with Customer Service , Sales, Production, R&D, Product Management, and Quality . + Create ... legal, safety, and compliance standards, and by creating and embracing a culture of quality and customer focus Requirements You should have: + BS/BA degree -… more