- Lumen (Hartford, CT)
- …digitally connect the world and shape the future. **The Role** As Director Customer Programs , you will lead strategic, cross-functional initiatives that drive ... operational excellence and customer satisfaction. This role combines client-facing program ...initiative execution, ensuring the successful delivery of complex, multi-disciplinary programs . You will serve as the primary point of… more
- The Hartford (Hartford, CT)
- …outcomes and improve customer engagement. + Lead initiatives focused on customer decision-making and journey optimization. + Oversee programs that enhance ... Dir Market Research Analytics - MQ06BE We're determined...journey management, or related leadership roles. + Experience in customer loyalty and retention programs . + Proven… more
- The Hartford (Hartford, CT)
- …and delivering measurable value. This role is responsible for managing customer programs , driving change management, and overseeing communications that ... RESPONSIBILITIES: Program Leadership & Strategy: + Lead customer program management, including planning, execution, and...report on customer initiatives managed by the Customer Office and coordinate with BU-specific programs .… more
- The Hartford (Hartford, CT)
- Dir Operations - OE06BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... a seamless, consultative, and technology-enabled onboarding experience. We are seeking customer centric, talent minded and forward-thinking leader for our Reginal… more