- Intermountain Health (Washington, DC)
- …payments to patient accounts, using both electronic and manual posting systems + Research , validate and make adjustments to payment postings. Follow up in accordance ... procedures and policies with an overall goal of account resolution + Post correspondence, zero payments, denials and any...additional items received from insurance to patient accounts + Research and follow-up on missing information, such as EOB… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …Major Duties & Responsibilities + Ensures timely response to member research requests pertaining to areas of responsibility. Provides member assistance in ... and statement problems. Maintains related records and summaries of research on these accounts on the Support Magic ticket...estate liens. + Processes all Gap and auto warranty claims from the membership. + Provides professional internal customer… more
- Point32Health (Washington, DC)
- …regulatory requirements + Manage the collection of documents and records (medical, claims , administrative) needed to fully research the appeal or complaint ... works collaboratively with the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation… more