- New America (Washington, DC)
- …for the Financial Analysis & Grants Manager and the Grants & Financial Analyst . Provide additional support for all direct and ancillary grant management functions ... ERP system, including user manuals, training videos, and web-based help screens Provide training to end users on the...in an office environment. It requires sitting at a desk for extended periods of time and dexterity to… more
- Booz Allen Hamilton (Mclean, VA)
- …Acceptance Testing (UAT) and assist with inquiries, questions, and resolving issues such as Help Desk incidents. Due to the nature of work performed within this ... functions, applying project management, analytical capabilities of a business analyst , and process knowledge. Collaborate closely with functional leads and… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A career ... - Friday Night Shift 10:00pm - 6:00am EST** Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... national security and provide services to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our success. Come … more
- Robert Half Technology (Reston, VA)
- Description We are looking for a skilled and customer-focused Help Desk Analyst I to join our team in Reston, Virginia. In this role, you will provide ... Knowledge of hardware and software maintenance practices. * Prior experience in a help desk or IT support role is preferred. Technology Doesn't Change the World,… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst /Systems Accountant to support the National ... optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions and… more
- CACI International (Chantilly, VA)
- …with enterprise monitoring tools such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist ... operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ability… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional ... we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact...experience) + 8 years of experience in IT support, help desk , or service desk … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/support- desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- Pearson (Washington, DC)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... **Req ID:** 38627 **Summary** **Mission Business Analyst ** **Arlington, VA** Are you ready to enhance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Clark Construction Group, LLC (Mclean, VA)
- …interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Power BI analyst transforms raw data into insights that shape business decisions. The Power BI ... analyst will work closely with stakeholders across the organization...benefits, and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8249_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Serco (Washington, DC)
- …improvements while maintaining Configuration Management (CM) and supportability. The Metrics Data Analyst will play a vital role in engaging Senior Navy leaders, ... through data analysis. Ideally, we are seeking a Metrics Analyst who has served onboard ships, in a shipyard...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- SMX (Washington, DC)
- …Duties:** * Provide analysis and problem resolution for fixes to reporting issues escalated from the help desk team * Review help desk tickets to ... Oracle Business Intelligence Analyst (4932)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States...is looking for a highly skilled Oracle Business Intelligence Analyst to join our team. The successful candidate will… more
- Rubrik (Washington, DC)
- …Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. ... and potential new customers driving faster closures and to help streamline the deal cycle. This role will require...deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our… more
- GovCIO (Washington, DC)
- …support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help Desk Support for the EPA Next Generation Grant System + Master all ... of IT business analysis experience (or commensurate experience) + 3+ years' experience Help Desk Support. This experience can be substituted with comparable… more
- AeroVironment (Manassas, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
