- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... self-motivated individual to perform the duties of a Help Desk Lead to support a potential future...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more
- CAI (Washington, DC)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- GovCIO (Washington, DC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated SLAs and internal… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Marriott (Washington, DC)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...with mission objectives. + Process and Platform Management + Lead the strategy for leveraging and enhancing ServiceNow functionality,… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- The Gathering Spot (Washington, DC)
- …Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member ... and opportunities flourish. The Opportunity We're seeking an exceptionally warm, service -driven, and community-minded Community Experience Lead to be the… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve...plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... VOIP Engineer Lead Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to… more
- General Dynamics Information Technology (Washington, DC)
- …+ Ensuring quality delivery of Engineering Tier 3 support in coordination with the Service Desk to resolve network outages **WHAT YOU'LL NEED TO SUCCEED:** ... make a personal impact as an **Infrastructure Engineering Task Lead ** supporting an HHS customer. GDIT is your place...people are our differentiator. As the **Infrastructure Engineering Task Lead ** , you will help ensure today is safe… more
- CBRE (Washington, DC)
- Lead Day Porter Job ID 246947 Posted 12-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management Location(s) Washington, ... States of America **About The Role:** As a CBRE Lead Day Porter, you will perform basic maintenance tasks....Experience function. They are responsible for providing extraordinary customer service to the clients and visitors of a designated… more