- American Pest (Richmond, VA)
- …all geared towards accomplishing call center goals and objectives. As a Customer Service Manager , you'll also conduct initial and ongoing training ... " Service Leader" to take the role of Customer Service Manager out of...you'll have a least 2 years of experience in call center leadership at the supervisor or manager… more
- The Cigna Group (Richmond, VA)
- …Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- ChenMed (Richmond, VA)
- …team. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general ... in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries.… more
- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... Success Agents to deliver on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role in driving customer … more
- Coinbase (Richmond, VA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- EquipmentShare (Richmond, VA)
- …hours and may be on call during the weekend) Primary Responsibilities As a Service Manager , you'll use our tech to create, assign, and monitor work orders, ... the Future with Us - EquipmentShare is Hiring a Service Manager At EquipmentShare, we're not just...and/or a background in the construction industry. + Superior customer service , teamwork and verbal/written communication skills… more
- GovCIO (Richmond, VA)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations...Ensure that security incidents are handled in compliance with customer requirements. + Work with PMO resource manager… more
- Clean Harbors (Richmond, VA)
- …recycling services. Our distinction is our strong focus on quality, safety, and customer service . Throughout our history, HEPACO, a Clean Harbors company, ... **Rail Services Manager - Richmond, VA or Baltimore, MD** Emergency Response,...and 6500 qualified drivers. The Company serves a diverse customer base, including a majority of Fortune 500 companies.… more
- Subaru of America (Richmond, VA)
- …the District Sales Manager (DSM) to attain goals in sales and service customer satisfaction. PRIMARY RESPONSIBILITIES + Must know the basic technical ... adjustment reviews and provide counsel if necessary. + Improves customer service and Owner Loyalty Program (OLP)...an example for others to follow. That's what we call our Subaru Love Promise(R). Subaru is a globally… more
- National Power, LLC (Richmond, VA)
- Summary We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and ... all technical staff + Foster a culture of safety, technical excellence, and customer -first service delivery + Manage succession planning and career development… more
- Otis Elevator Company (Richmond, VA)
- …taller, faster, smarter world. Otis Elevator Company is searching for a highly motivated Sr Manager , Service Sales - NE Atlantic to lead a high performing team ... We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Sunrise Senior Living (Richmond, VA)
- …is to be a part of.** **Job ID** 2025-235892 **JOB OVERVIEW** The Care Manager /"Designated Care Manager " is responsible for providing the highest degree of ... families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined… more
- Fresenius Medical Center (Richmond, VA)
- …FMCNA-affiliated Acute Programs _._ Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... clinic patient census/treatment volume and improves commercial mix by providing superior customer service and admission support to referral sources and patients.… more
- City National Bank (Richmond, VA)
- …prepare travel & expense reports, and file & calendar maintenance * Provides customer service to clients by providing information, responding to inquiries, ... *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER * WHAT IS THE OPPORTUNITY? CNB currently has...developing a business plan and delivering against a client service model * Be on call if… more
- Bon Secours Mercy Health (Richmond, VA)
- …healthcare administration (preferred) **Work Experience** 2 years experience in sales, customer service , education, or marketing (required) **Training** Formal ... In collaboration with Market President, the Physician and Provider Relationship Manager (PPRM) is responsible for incremental improvement of in-network utilization… more
- Wawa, Inc. (Richmond, VA)
- …as in a team environment + Excellent oral and written communication skills + Excellent customer service skills + Ability to work with little or no supervision + ... **Position Summary** : The Regional Catering Sales & Accounts Manager is responsible for growing sales, managing customer...Bachelor's Degree preferred + 5-10 years in a catering customer service , account management, or sales role… more
- Robert Half-Robert Half Corporate (Richmond, VA)
- …professionals currently on assignment to ensure both receive exceptional customer service . In addition, the client solutions manager will resolve any ... **JOB REQUISITION** Client Solutions Manager (Technology) Richmond **LOCATION** VA RICHMOND **JOB DESCRIPTION**...quickly and efficiently to maintain the highest level of customer satisfaction. + Meet and exceed weekly business development… more
- Abbott (Richmond, VA)
- …management of diseases and other conditions. The position of Regional Business Manager serves our Toxicology business unit principally located in our Kansas City, ... Network through new contract agreements with clinic partners. The Regional Business Manager will also be responsible for territory sales, productivity and growth of… more
- Oracle (Richmond, VA)
- …and debugs software programs for databases, applications, tools, networks etc. As a manager of the software engineering division, you will apply your knowledge of ... of software engineers building network infrastructure. **Responsibilities** As a Software Development Manager , you and your team (direct or dotted line) will solve… more
- Oracle (Richmond, VA)
- …Oracle Cloud Infrastructure (OCI) FastConnect is a mission-critical, cloud-native service that enables enterprises to establish ultra-high-speed (up to 400Gbps), ... Plane organization delivers cloud-scale, geo-distributed, web services that transform customer intent into powerful, large-scale networking configurations. Our intelligent… more