- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Olympia, WA)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Cayuse Holdings (Olympia, WA)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment to you ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial...or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +… more
- City of Tacoma WA (Tacoma, WA)
- …by time of appointment? + Yes + No 04 How many years of experience do you have as a senior , lead and/or supervisor ? + 1-2 years + 2-3 years + 3+ + N/A 05 One of ... Operations & Maintenance Budget for the Line Engineering Cost Center . + Establish and manage consultant services and specialized...Professional Engineer and 1 year of experience at the senior , lead and/or supervisory level *Equivalency: 1 year of… more
- CenterWell (Tacoma, WA)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- City of Tacoma WA (Tacoma, WA)
- …at least two years as a licensed professional engineer and 1 year as a senior /lead/ supervisor ? **Please note** Equivalency: 1 year of experience = 1 year of ... The applicant selected for this position will work in the Center for Urban Waters (https://www.urbanwaters.org) facility located adjacent to Tacoma's Thea… more
- Cardinal Health (Olympia, WA)
- …standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **_Qualifications_** ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Cardinal Health (Olympia, WA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED… more
- Cardinal Health (Olympia, WA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more