- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Olympia, WA)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Cardinal Health (Olympia, WA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Foss Maritime (Tacoma, WA)
- …**Job Overview:** We are seeking a dynamic and experienced **Director of Marine Assurance ** to lead our safety and quality management systems across all ... make a lasting impact in the maritime industry? At Foss Maritime, HSQE (health, safety, quality & environmental) isn't just a priority; it's our way of life. We are… more
- Waste Connections (Lacey, WA)
- …environment while maintaining service excellence. Some calls may be monitored for quality assurance . + Prolonged periods of sitting, computer use, and screen ... Job Description **Lemay** , a Waste Connections company, is looking for a ** Customer Service Representative** to join the team in **Lacey, WA!** **M-F, 8-5. Pay… more
- Cardinal Health (Olympia, WA)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (Olympia, WA)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Keurig Dr Pepper (Olympia, WA)
- …They will have a thorough understanding of formulation, specifications, manufacturing processes and quality assurance and will partner with key internal teams in ... cover the Eastern or Mideastern USA. This position, through customer -focused activities related to quality and manufacturing,...the areas of Customer Service , R&D, Licensing, Consumer Affairs, and… more
- Highmark Health (Olympia, WA)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Cardinal Health (Olympia, WA)
- **_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_** Quality develops and implements quality policies, ... to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost-effective … more
- Cardinal Health (Olympia, WA)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Datavant (Olympia, WA)
- …client accounts and team members, focusing on resource scheduling, productivity, quality assurance , employee management, and client relations. **You Will:** ... support structures for successful coder engagement and outcomes. + Supervise quality assurance and performance improvement efforts, providing formal development… more
- Air National Guard Units (Camp Murray, WA)
- …Provides training for unit RCPHA monitors. Acts as the Medical Group customer service expert. Addresses complex issues using independent judgment. Monitors ... readiness (PIMR) data and health/dental records to determine medical deployability. Performs quality assurance studies on medical issues such as: patient… more
- System One (Olympia, WA)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Sea Mar Community Health Centers (Lacey, WA)
- …related to local, state, and federal privacy requirements. + Excellent communication and customer service skills. + Critical thinking skills. + Ability to ... educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...current CPR throughout employment. + NCQA (National Committee for Quality Assurance ) Certification is a plus. +… more
- Fresenius Medical Center (Tacoma, WA)
- …leadership competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship ... AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA...of all applicable devices. Assists in assuring that all Quality Assurance Managers and Technical Education Managers… more
- CVS Health (Lakewood, WA)
- …you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such ... prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively...health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await… more
- Sea Mar Community Health Centers (Tacoma, WA)
- …related to local, state, and federal privacy requirements. + Excellent communication and customer service skills. + Critical thinking skills. + Ability to ... educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...current CPR throughout employment. + NCQA (National Committee for Quality Assurance ) Certification is a plus. +… more
- Ford Motor Company (Olympia, WA)
- …field. + 8+ years of experience in embedded software Verification & Validation or Software Quality Assurance , with at least 3 years in a leadership or managerial ... vision of a fully electric transportation future. EVDD is customer -obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading… more