- City National Bank (Harrisburg, PA)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Oracle (Harrisburg, PA)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- Bank of America (Hunt Valley, MD)
- …PM)** + **Sunday - Thursday (12:30 PM - 9:00 PM)** **Responsibilities:** + Identifies client needs and recommends solutions when fraud has been identified + ... impact a client 's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions … more
- PNC (Timonium, MD)
- …a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective ... have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail organization, you will be based in Timonium,… more
- Oracle (Harrisburg, PA)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- World Wide Technology (Harrisburg, PA)
- …through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology ... solutions provider leading the AI and Digital Revolution. WWT...for organizations around the globe. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced… more
- Oracle (Harrisburg, PA)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- Oracle (Harrisburg, PA)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Harrisburg, PA)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- Concentrix (Harrisburg, PA)
- …. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics, ... + **Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms. + Engage… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions...can look forward to * Providing a world class client experience through point of call account… more
- Bank of America (Hunt Valley, MD)
- …from home posture does not make you ineligible to post **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... hours of operation - Strong desire for point of call resolution - Focus on client satisfaction... Focus Oral Communications Active Listening Attention to Detail Client Solutions Advisory Issue Management Pipeline Management… more
- Encore (Hershey, PA)
- …damages to the appropriate venue representative or the DET/Operations Manager. * Double check future call times with client at the close of each show call ... Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade,… more
- Oracle (Harrisburg, PA)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- Public Consulting Group (Harrisburg, PA)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- Oracle (Harrisburg, PA)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence! Our products and services enable US Federal ... by all levels! As a part of the Federal Client Operations Team, you will manage and maintain multiple...as needed and allowed by local regulations to support on- call * Experience with Kubernetes as a service and… more
- Evolent (Harrisburg, PA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... will be working directly with one of Evolent's largest client and leading a group of individuals who oversee...broad-based Health Plan experience + Ability to find creative solutions in an ever-changing and growing environment + Demonstrated… more
- Oracle (Harrisburg, PA)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps ... do + Own the full service lifecycle: design, implementation, deployment, on- call , and continuous improvement-maintaining high code and reliability standards. +… more
- Prime Therapeutics (Harrisburg, PA)
- …+ Previous project management skills + Previous experience with RxClaim + Previous call center experience + Certified Pharmacy Technician (CPhT) + Previous work ... world class status in operational effectiveness and pharmacy and client experience while ensuring compliance and adherence to all...Industry + Previous experience leading a team in a call center environment Every employee must understand,… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics, Text Analytics, ... through executing a business driven sales methodology that links our solutions with prospect business drivers. **Principal Duties and Essential Responsibilities:** *… more