- Sinclair Broadcast Group (Hunt Valley, MD)
- As the Customer Experience Manager , you will play a pivotal role in shaping and enhancing the interactions our customers have with our brand. You will be ... across all touch points. Key Responsibilities: + Develop and implement customer experience strategies that align with the company's vision and values. +… more
- Michaels (Harrisburg, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HARRISBURG/EAST, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lincoln Financial (Harrisburg, PA)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must… more
- Broadcom (Lancaster, PA)
- …technology solutions that meet our customers' business needs while delivering a superior customer experience . The Senior Project Manager position requires ... Organization (PSO) is looking for an experienced & motivated Senior Project Manager with a specialization in customer -facing projects on the Applications… more
- Dodge Construction Network (Harrisburg, PA)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Fujifilm (Harrisburg, PA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Grifols Shared Services North America, Inc (Harrisburg, PA)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Harrisburg, PA)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- American Express (Harrisburg, PA)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team...of humor + Minimum 3-5 years of relevant work experience **Qualifications** Salary Range: $80,000.00 to $155,000.00 annually bonus… more
- Proofpoint (Harrisburg, PA)
- …little or no direction, and above all a passion for ensuring a world class customer experience . Your day-to- day: Guide customers through each phase of their ... next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role - Customer Success Manager The Customer ...to the team** 3 + years of industry leadership experience in a customer success, sales engineer,… more
- FranklinCovey (Harrisburg, PA)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Sharecare (Harrisburg, PA)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Acosta Group (Hanover, PA)
- …the assigned clients business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market share ... shelving) goals at the assigned customers. + Develop a Customer Business Plan that will deliver the clients business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Pearson (Harrisburg, PA)
- …performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving ... **Job Summary:** As Customer Program Manager (CPM), you play...including but not limited to skill set, level of experience , and specific location. As required by the California,… more
- Robert Half-Robert Half Corporate (Harrisburg, PA)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support) **LOCATION** PA HARRISBURG **JOB DESCRIPTION** Our **Talent Managers** work in a team ... **Qualifications:** + BA/BS degree preferred. + 1+ years administrative or customer support experience preferred. + 2+ years' experience with Business… more
- JB Hunt Transport (Harrisburg, PA)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Highmark Health (Harrisburg, PA)
- …as well as up to date statistics and reports. + Evaluate trends, customer feedback, and business initiatives and changes and ensure appropriate planning, training, ... + High School Diploma/GED **Substitutions** + None **Preferred** + Bachelor's Degree ** EXPERIENCE ** **Required** + 5 years in a Management role + 5 years… more
- Deloitte (Harrisburg, PA)
- Senior Manager 2, Experience Recruiting for this role ends on July 30, 2025 Role Overview: An expert User Experience (UX) specialist with multi-facet role to ... prototype testing to realize business ROIs by focusing on customer metrics + Measure and drive user experience... customer metrics + Measure and drive user experience KPIs, ensuring high standards of user-centered design and… more
- Walgreens (Lancaster, PA)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- Walgreens (Timonium, MD)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more