- Graham Packaging Company (Lancaster, PA)
- …for continuous improvement and growth. **Overview** We are seeking a dynamic and experienced ** Customer Operations Leader ** to serve as a high-level liaison ... sites. Reporting to the Business Unit Vice President of Operations , this leader will help ensure a...commercial partners and the customer 's operational teams. ** Customer Experience & Continuous Improvement** + Lead … more
- Brady Corporation (Manheim, PA)
- …We Need: We are looking for a driven and thoughtful Customer Operations Continuous Improvement Supervisor to lead initiatives that simplify and streamline ... you'll play a pivotal role in enhancing our overall customer experience. What You'll Be Doing: + Lead...Will Need To Be Successful: + Proven experience in Customer Operations , Process Improvement, or Operational Excellence… more
- Humana (Harrisburg, PA)
- …our caring community and help us put health first** The CenterWell Strategy & Operations Lead plays a pivotal role in driving strategic initiatives and ... or data requires an in-depth evaluation of variable factors. As a Strategy & Operations Lead , you will support the centralized CenterWell Strategy & … more
- American Water (Mechanicsburg, PA)
- …in any of the Pennsylvania American Water offices! * _*Primary Role*_ The Lead Specialist, Operations Services supports a range of services aiding operational ... any Pennsylvania American Water office! _ *Key Accountabilities*_ * Lead and/or support the delivery of projects to drive...16+ years' experience without a bachelor's degree in utility operations , customer service, or project management roles.… more
- Brady Corporation (Manheim, PA)
- …with our channel partners. You will collaborate cross-functionally with Sales, IT, Customer Master, and Operations to bring clarity and efficiency to ... the operational liaison between the commercial business and functions such as Sales Operations , Customer Master, and Operations . + Collaborate directly with… more
- Pearl Interactive Network (Harrisburg, PA)
- …business management preferred. + Minimum 3 years of related experience in operations , customer service, including supervisory or equivalent military experience. ... Are you a strategic thinker and people-first leader who thrives in a fast-paced, mission-driven contact center environment? **Pearl Interactive Network** is seeking… more
- Cardinal Health (Harrisburg, PA)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- EDB (Harrisburg, PA)
- …critical to driving retention, NRR, and long-term strategic partnerships across EDB's global customer base. You will also lead the **adoption of automation and ... AI** within our customer -facing operations -streamlining support workflows, increasing responsiveness, and enhancing overall customer satisfaction and… more
- Logitech (Harrisburg, PA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... Qualifications + Experience: 10-15 years in e-commerce, with strong expertise in customer engagement, global operations , and driving long-term customer … more
- Under Armour, Inc. (Harrisburg, PA)
- …**Purpose of Role** The Customer Service Systems Operations ... for our customers. Using industry leading tools, you will lead initiatives that strive tomake every customer ...programs for new and current teammates. * Partner with Operations Team to gather contact data, reporting out on… more
- Deloitte (Mechanicsburg, PA)
- …features and best practices. + Work closely with cross-functional teams, including IT, operations , and customer service, to ensure integration and alignment of ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...provide technical guidance to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem,… more
- Meta (Harrisburg, PA)
- …in pushing the boundaries of what's possible in retail. **Required Skills:** Retail Operations Manager Responsibilities: 1. Lead day-to-day retail operations ... 14. Experience in the consumer electronics industry 15. Experience with retail operations , merchandising, and customer service principles 16. Experience working… more
- PagerDuty (Harrisburg, PA)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as ... region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational… more
- CVS Health (Harrisburg, PA)
- …of your application including the work address.** **Position Summary** Multi-unit retail operations leader with a passion for developing talent that drives ... operational excellence resulting in exceptional patient and customer outcomes: Operations - 50% Responsible for the overall retail store operations in… more
- PagerDuty (Harrisburg, PA)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as ... region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational… more
- Datavant (Harrisburg, PA)
- …info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.). + Own customer operations project management processes, tools, reference materials ... Datavant is a data platform company and the world's leader in health data exchange. Our vision is that...customer retention and project success. **You will:** + Lead the Datavant relationship with the customer … more
- Trellix (Harrisburg, PA)
- … advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations of our customer reference platform ... on the Customer Advocacy team, reporting into the Customer Advocacy Leader , and partnering closely with product marketing, product management, comms, sales,… more
- L. L. Bean, Inc. (Mechanicsburg, PA)
- …Store located in Mechanicsburg, PA , is currently searching for a Store Team Leader of Operations to join their team. Position Purpose: Drives business results, ... team and ensures delivery of the legendary LL Bean customer experience within an outdoor lifestyle concept retail store....of LL Bean is upheld at all times. Responsibilities: Operations + This is a support role under the… more
- Graham Packaging Company (Lancaster, PA)
- …+ Develop and implement a long-term logistics strategy to support manufacturing operations , customer delivery expectations, and cost targets. + Serve as ... is a people, planet and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to...operations and third-party carriers. + Proven ability to lead geographically dispersed teams and manage external vendors. +… more
- Intertek (York, PA)
- …market, with a proven, high-quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With passion, ... Field Testing Technician III (Crew Lead ) - York, PA Intertek, a leading provider...paid for all travel time. What you'll do: + Lead field testing projects, data collection and report writing… more