- Vontier (Harrisburg, PA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Harrisburg, PA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Harrisburg, PA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Hanover, PA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Harrisburg, PA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Hanover, PA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Michaels (Harrisburg, PA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- The Raymond Corporation (York, PA)
- …of technicians across an assigned geographic territory—ensuring our customers receive timely, high- quality service and our team performs at its best. Benefits ... Handling Systems built a reputation based on cutting-edge innovation, quality products and outstanding service . In addition...coach , and support a team of technicians performing service and repairs on forklifts and conveyor systems at… more
- PPL Corporation (Harrisburg, PA)
- …PPL Electric has won numerous awards, including 30 JD Power Awards for providing top- quality service to residential and business customers. PPL Electric is a ... than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart...facilities in a safe, productive manner with attention to quality by supervising line crews assigned to work on… more
- Signet Jewelers (York, PA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- Taco Bell (York, PA)
- …Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service . ... to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality * Maintains fast, accurate service , positive guest relations… more
- PPL Corporation (Lancaster, PA)
- …PPL Electric has won numerous awards, including 30 JD Power Awards for providing top- quality service to residential and business customers. PPL Electric is a ... to engineers and/or technicians, often located in various geographic locations across PPL's service territory. * Select, train, coach , and develop direct reports… more
- Papa John's International (York, PA)
- …and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant ... coach for improved performance. Ensure team is quality and customer focused and build an...Contribute to sales goals by providing prompt and friendly customer service ; building check averages through team… more
- Monro Muffler/Brake (Harrisburg, PA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- Eurofins (Lancaster, PA)
- …and following company policy; + Sets positive example for others; + Dedication to quality , ethics, and customer service ; + Pride in appearance, conduct, ... + Develop and implement operational improvements + Supervise others in performing client's service requirements + Coach , train, and develop others within the… more
- Pearson (Harrisburg, PA)
- …incentive program, and information on benefits offered is here. 1137503 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more