- Concentrix (Harrisburg, PA)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CAI (Harrisburg, PA)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Confluent (Harrisburg, PA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Harrisburg, PA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Dentsply Sirona (York, PA)
- …**Make a difference** -by helping improve oral health worldwide. **Scope** The Technical Support Specialist works directly with our customers, assisting with ... line with Company policies + All other duties assigned. ** Technical Support Specialist I** + Work with...claims. + Maintain daily interactions with shipping, accounting and customer service departments. + Ensure accurate billing… more
- EDB (Harrisburg, PA)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Kyndryl (Harrisburg, PA)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Harrisburg, PA)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …and Operations. This position reports into the Assistant Vice-President, Customer Service Operations. **Responsibilities:** + Serve as a technical expert on ... We're looking for an experienced Technical Account Specialist to manage our Sinclair, Inc....Inc. key digital account business. You will own the technical relationship with our clients and play a key… more
- Fujifilm (Harrisburg, PA)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Fujifilm (Harrisburg, PA)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- Red Hat (Harrisburg, PA)
- …* Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases and maintain ... and a member of the Red Hat engineering and technical support teams. As a Technical...proactively identify and prevent issues * Gain understanding of customer technical infrastructures and environments, hardware, and… more
- Broadcom (Harrisburg, PA)
- …VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. + You will engage resources ... you fascinated by Application Load Balancing and multi-cloud application service ? + Are you always looking for better and... staff. + Map additional VMware solutions to the customer 's unique business and technical requirements +… more
- Red Hat (Harrisburg, PA)
- … customer relationships through attentive, relationship-based support * Visit customer sites as needed and ensure exceptional service experience **What ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more
- Brady Corporation (Manheim, PA)
- … customer experience. #LI-EA1 What You'll Be Doing: + Provide timely technical support for company products, including printers, scanners, APIs, and software. ... + Address complex customer inquiries through phone, email, and case management systems....CRM platform. + Assist in training and mentoring junior Technical Support team members. + Stay updated… more
- Concentrix (Harrisburg, PA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative (Remote) Job Description...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Harrisburg, PA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Ultimate Medical Academy...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- NASCO (Harrisburg, PA)
- …performance by helping customers to understand the product functionality and providing technical support , defect fixes, and proposed solutions in a timely ... Team Lead is primarily responsible for providing highly complex technical and business support focused around multiple...the team in systems such as Planview, Employee Self Service , and Adaptive Planning + Performs other duties as… more
- Highmark Health (Harrisburg, PA)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Travelers Insurance Company (Hunt Valley, MD)
- …**What Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....others actively solicits input and shares ideas. + Strong customer service skills. - Intermediate + Demonstrated… more