- Integreon Intermediate LLC (Charlotte, NC)
- …from other WFCs. Review work to ensure quality and process standards and customer expectations have all been met. Check work schedules to ensure all Associates ... current project workload. Re-assign project workload as needed. Alert management or lead Associate regarding any project quality problems. Update management and team… more
- Figure Lending (Charlotte, NC)
- …Career-Launching Company Figure Series D Announcement About the Role We are seeking a results-driven, customer -focused Team Manager to lead a team of up to 18 ... operational efficiency. What We Look For 3-5 years of leadership experience in customer support, preferably in contact centers or financial services industries,… more
- NetFoundry (Charlotte, NC)
- …of sales opportunities through the Tech Validation stage of the sales cycle. Lead technical discovery sessions to fully understand customer requirements, use ... of NetFoundry platform towards the customers use cases/pain points Lead RFx responses Align with key customer /partner...customers/partners and internal teams Minimum Qualifications: 15+ years of experience as a Sales Engineer or in a technical… more
- FleetLogix, Inc. (Charlotte, NC)
- …experience in a supervisory or leadership role Strong communication, organizational, and customer service skills Experience in operations or the rental car ... is to deliver the highest quality service, safety, and customer satisfaction. Join FleetLogix and be part of a...at least 50% of the time (including extended stays) Lead and coach frontline teams: interviewing, hiring, training, and… more
- Limble CMMS (Charlotte, NC)
- …and enhance productivity. We are seeking a results and data-driven Sales Manager to lead a team of Small and MidMarket Account Executives. In this role, you will ... Sales Manager with the following qualifications: 3+ years of experience managing a team of Account Executives in a...Reimbursement Pet insurance At Limble we are solution-oriented and customer -obsessed. We hire with a people-first approach, and we… more
- PCI Group, Inc. (Fort Mill, SC)
- …provider of mission critical communications for businesses where security of customer -centric data is paramount, precision and accuracy are crucial, and compliance ... 5S standards, while driving continuous improvements. All other tasks as assigned by Lead , Manager, or Senior Management. Will comply with all current and future… more
- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Wells Fargo (Charlotte, NC)
- … customer service delivery to affluent customers balancing credit quality with customer experience + Lead complex initiatives with broad impact ... appropriate credit line requests + Expert communication skills ensuring best in class customer experience and proactively address customer needs to customize… more
- Kohl's (Gastonia, NC)
- …+ Support and partner with other associates on merchandising incoming product focusing on customer experience All Lead roles at Kohl's are responsible ... About the Role As Operations Lead you will be an expert in all...deliver speed of service transactions while creating a compelling customer experience + Follow and ensure others… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- BIC Corporation (Charlotte, NC)
- …a positive team culture that encourages feedback, adaptability, and a strong focus on customer experience + Lead multi-site inventory and staff management ... chain, or distribution leadership + Demonstrated ability to build, develop, and lead high-performing, collaborative teams + Proven experience managing multi-site… more
- Woodforest National Bank (Charlotte, NC)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Coinbase (Charlotte, NC)
- …they remain compliant with regulatory requirements whilst ensuring a best in class customer experience . * Lead the translation of Compliance requirements ... As the CX Compliance Program Manager at Coinbase, you'll lead the charge in combating money laundering and ensuring...of 7 years of proven transaction monitoring / AML experience in financial services or technology. * Minimum of… more
- Regions Bank (Charlotte, NC)
- …and refines CRM driven customer recapture and acquisition strategy including intelligent lead distribution, customer journey experience pathing, lead ... of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used...lending platforms. The incumbent will be expected to drive customer harvesting and recapturing through strategic leadership and a… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises and supports a ... through training, collaboration, and performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** + **Supervise and lead a team… more
- Burlington (Gastonia, NC)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead Analytics Consultant in the Customer Reference Data Team as part of Global Operations, Shared Services. Learn ... deliver solutions. + Conduct SQL code development to satisfy requirements. + Lead initiatives across multiple lines of business to create consistency while gaining… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …speaking) + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access and ... **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The Customer Service Supervisor leads and supports a team of… more
- OneMain Financial (Charlotte, NC)
- …creative technical solutions to improve the company's decision making, the customer 's experience , and shareholder return + Lead a team to conduct statistical ... the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A...media and digital data to improve model performance + Lead innovative solutions to gain more value from credit… more
- Wells Fargo (Charlotte, NC)
- …+ Ownership of a product roadmap including both back-end functionality and font-end customer experience with measurable outcomes + Deep knowledge of UX/UI best ... & Innovation** + Champion **UX/UI best practices** and lead test-and-learn initiatives to optimize the customer ...competitive trends, having deep knowledge of UX/UI principles and customer research methodologies + Experience with Agile,… more
