- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises ... through training, collaboration, and performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** + **Supervise and lead a… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …TURN PLANES. OWN THE TARMAC - RAMP AGENT LEADS WANTED!** The Ramp Agent Lead oversees ramp operations to ensure the safe, efficient handling of aircraft, ... turnarounds. **WHAT IT'S LIKE TO WORK AS A RAMP AGENT LEAD ** + Guide inbound/outbound aircraft to...and cargo to and from aircraft + Exemplify PrimeFlight customer service and safety standards + Perform… more
- Kimpton Hotels & Restaurants (Charlotte, NC)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail ... and message service all the while providing outstanding service ...required. + Previous experience in a Front Desk or customer -facing role is preferred. + Knowledgeable of immediate area,… more
- UGI Corporation (Charlotte, NC)
- …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... Customer Experience Lead Location: Charlotte, NC,...denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service… more
- ABM Industries (Charlotte, NC)
- **Overview** **Position Summary Details** MUST HAVE PREVIOUS LEADERSHIP EXPERIENCE. The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning ... be able to work weekends. Training Provided. 2nd and overnight shift available. **The Lead Aircraft Cabin Agent ** Responsible for not only directing, but also… more
- Wells Fargo (Charlotte, NC)
- …observability platforms (eg, Grafana), building automation pipelines, and exploring agent -based architectures to support proactive engineering and customer ... **About this role:** Wells Fargo is seeking a ** Lead Software Engineer** to join the Network Reliability...developing automation frameworks that reduce manual intervention and improve service quality. This role will also be responsible for… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The Customer Service Supervisor leads and ... + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access and interpret… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Well Fargo is seeking a highly skilled and forward-thinking Lead Systems Operations Engineer to join our Technology Operations team. This role ... driving automation, developing APIs, reducing operational toil, and enabling self- service capabilities through cutting-edge technologies including Generative AI and … more
- Extra Space Storage (Gastonia, NC)
- …following types of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, ... operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- CompuCom (Charlotte, NC)
- …and modules to meet business and customer requirements for the Agent /Voice and Portal/Catalog + Lead or contribute to platform upgrades, patching, ... their team in Charlotte, NC and work on customizing their needs around Agent Workspace, Catalog, and Portals in the industry. **Duties and Responsibilities** **:** +… more
- Xylem (Fort Mill, SC)
- …ensure that the organization adapts to evolving business needs. Responsibilities: + Lead service transformation initiatives that deliver productivity savings and ... end-to-end, ensuring on-time, on-budget delivery with measurable outcomes. + Enhance customer experience by improving service quality, responsiveness, and… more
- First Horizon Bank (Charlotte, NC)
- …require individuals with strong business acumen, poise under pressure, impeccable customer service skills and excellent analytical and problem-solving abilities. ... and participations where First Horizon Bank is either the Lead Bank/ Agent or a Participant/Investor. The LCO...approach to daily work and planning. **Skills:** + Impeccable customer service and customer centric… more
- Coinbase (Charlotte, NC)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... Attendance is expected and fully supported. * *Team*- The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- TEKsystems (Charlotte, NC)
- …Scope: . Handles sensitive consumer information (credit bureau data, raw PII, customer account information) . Utilizes third party data sources, internal systems and ... Adapts to and endorses change and serves as an agent of positive change to support goals and direction...commitment to meet or exceed external and internal expectations, service , and quality goals . Able to work within… more
- Deloitte (Charlotte, NC)
- …OCI's Generative AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge of data management, security, and ... for this role ends on 10/31/2025 Work You'll Do Lead the design, development, and deployment of AI-driven solutions...years experience using AI concepts, Gen AI cycle, AI Agent , machine learning, and deep learning + 3+ years… more
- H&R Block (Charlotte, NC)
- …situations concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious,...better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns +… more