- Figure Lending (Charlotte, NC)
- …customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with ... Series D Announcement About the Role We are seeking a results-driven, customer -focused Team Manager to lead a team of up to 18 Customer Success Associates… more
- FleetLogix, Inc. (Charlotte, NC)
- …services. Our goal is to deliver the highest quality service , safety, and customer satisfaction. Join FleetLogix and be part of a team that values hard ... of experience in a supervisory or leadership role Strong communication, organizational, and customer service skills Experience in operations or the rental car… more
- BIC Corporation (Charlotte, NC)
- …hour) + Deliver weekly labor management analyses to optimize profitability and customer service + Drive operational excellence through continuous improvement and ... creating ingeniously simple and joyful products that are a part of every heart and home.As a member of...that encourages feedback, adaptability, and a strong focus on customer experience + Lead multi-site inventory and… more
- NetFoundry (Charlotte, NC)
- …of sales opportunities through the Tech Validation stage of the sales cycle. Lead technical discovery sessions to fully understand customer requirements, use ... and the value of NetFoundry platform towards the customers use cases/pain points Lead RFx responses Align with key customer /partner and internal stakeholders on… more
- ALBEMARLE (Charlotte, NC)
- …performance metrics. + Quantify cost of risk, cost avoidance, and mitigation ROI as part of executive dashboards. + Lead executive reporting on spend, savings, ... responsible for strategic supplier relationship management, procurement risk mitigation, service optimization, and cost leadership in logistics procurement. The… more
- Capco, a Wipro Company (Charlotte, NC)
- …experience across the ecosystem of banking and non-bank segments, products, customer experiences, and infrastructure has strengthened our reputation for providing ... enhanced operational performance, reduced risk, accelerated change, or transformed customer experience, our goal is to help them emerge...as a key leader to clients and colleagues + Lead and mentor others to grow in their careers… more
- United Site Services (Charlotte, NC)
- …in-depth knowledge of the full range of solution offerings + Provide exceptional customer service throughout the sales cycle and post-sales + Stay informed ... and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of… more
- Treasury Wine Estates (Charlotte, NC)
- …for the creation of designs from brief through to final artwork required to service the Marketing Team. They will have a passionate, proactive approach to producing ... quality creative assets that are tailored for channels or customer segments and deliver the required brand tone and...Custodian of brand tone and visual identity + Support Lead Designer in embedding a culture of creativity within… more
- Principal Financial Group (Charlotte, NC)
- …Acceptance team. In this role, you'll collaborate closely with Sales and Service teams to assess and evaluate retirement plan proposals, ensuring competitive and ... revenue and client satisfaction. + Identify market trends and lead efforts to develop and implement improved processes through...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
- Burlington (Gastonia, NC)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises and ... performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** +...life insurance, paid time off, growth opportunities, and more _(* part -time benefits may vary)_ + We are committed to… more
- UGI Corporation (Charlotte, NC)
- …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... Customer Experience Lead Location: Charlotte, NC,...denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service… more
- Coinbase (Charlotte, NC)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Childrens Place (Charlotte, NC)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Charlotte, North Carolina **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Honeywell (Charlotte, NC)
- As an Operations Lead here at Honeywell you will be an integral part of our Services Organization. This role will be responsible for overseeing operations in the ... our in-house repair facility, and coordinating with repair vendors and outsourced service providers. The ideal candidate will ensure the efficiency and effectiveness… more
- IQVIA (Charlotte, NC)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Customer Service Manager to join the Alternative Investments team within Wealth and Investment Management as ... you will:** + Manage and develop a team of Customer Service Representatives who provide high touch...and ensure adherence to these policies and procedures + Lead the client service team in delivering… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …speaking) + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access ... **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The...life insurance, paid time off, growth opportunities, and more (* part -time benefits may vary) + We are committed to… more
- Coinbase (Charlotte, NC)
- …team is dedicated to eliminating customer pain points, empowering our global customer base via self- service and automation, and optimizing customer ... key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, manage… more
- PNC (Charlotte, NC)
- …have an opportunity to contribute to the company's success. As a Product Manager Lead within PNC's Retail Lending organization, you will be based in Pittsburgh or ... remotely, at the manager's discretion. As a Product Manager Lead you will have an exciting opportunity to work...to transform our credit card capabilities, data platform and customer experience for our customers. You will have end… more
