- Insight Global (Zionsville, IN)
- Job Description The Service Desk Support Analyst plays a crucial role in IT service management. Responsibilities include: Managing, prioritizing, and ... documenting incoming questions and service desk tickets. Resolving technical issues promptly and efficiently. Installing and configuring software to meet… more
- Heritage Environmental Services, LLC (Indianapolis, IN)
- …+ Alert response, remediation, and reporting from several security platforms. + Assisting HES IT Service Desk with security related incidents or tickets. + ... IT | Full Time Primary Purpose: The IT Security Analyst is responsible for monitoring,...problem-solving skills. Ability to work under pressure. Exceptional customer service orientation. Regular and predictable attendance is an essential… more
- Marriott (Indianapolis, IN)
- …+ Ensures early warning to the business stakeholder executives regarding degraded or missed service levels ** IT Governance** + Follows all defined IT ... Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role… more
- Cengage Group (Indianapolis, IN)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The **Sales Compensation Analyst , Revenue Operations** will lead the creation and ongoing… more
- Marriott (Indianapolis, IN)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed....satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners… more
- Mathematica (Indianapolis, IN)
- …of vulnerability management and remediation * Troubleshoots escalated security and networking service desk tickets * Performs incident response and the ... more about our benefits here. We are growing our IT infrastructure security team and are looking for a...certifications such as: o Cisco CyberOps Associate o Cybersecurity Analyst + (CySA+) certification o Linux+ certification * Ability to… more