- ASSA ABLOY Americas (Berlin, CT)
- …tools for incident and service request management (ServiceNow) Provide exceptional customer service and technical support for on-site and remote users ... has an immediate need for an experienced Tier 2 IT TechOps Analyst with the desire to...plus Experience troubleshooting authentication issues (Ex. Microsoft SSO/MFA) Excellent customer service skills - ability to interact… more
- CVS Health (Hartford, CT)
- …deliver solutions to make health care more personal, convenient and affordable. Position Summary As an IT Customer Service Analyst on our team, we are ... service requests, and problem management). You will ensure customer business needs are met while adhering to corporate...Connecticut Required Qualifications + 1+ years of experience in IT customer support role. + 1+ years… more
- Eversource Energy (East Berlin, CT)
- IT Analyst , Service Management \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** IT Analyst , ... creation of current/future state process modeling + Understanding and knowledge of IT service management \(ITSM\) - specifically demand management best practices… more
- ASSA ABLOY (Berlin, CT)
- …tools for incident and service request management (ServiceNow) + Provide exceptional customer service and technical support for on-site and remote users + ... Career Opportunities: IT Technical Analyst (27175) Requisition ID...Experience troubleshooting authentication issues (Ex. Microsoft SSO/MFA) + Excellent customer service skills - ability to interact… more
- Eversource Energy (East Berlin, CT)
- IT Analyst , Information Security \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** We are seeking a ... detail\-oriented and experienced IT Compliance Analyst to join our team\....Proactively seek out opportunities to improve business performance and customer service \. + Respond positively to new… more
- Eversource Energy (East Berlin, CT)
- …_Lead Change_ + Proactively seek out opportunities to improve business performance and customer service \. + Respond positively to new demands or circumstances + ... IT Associate Analyst , Information Security \(Hybrid\)...work processes _Focus on the Customer_ + Deliver superior service to our customers, both internal and external, in… more
- Marriott (Hartford, CT)
- …and performance monitoring. + Resolves and makes decisions on more complex, non-routine service requests. + Understand the business and customer needs to ... early warning to the business stakeholder executives regarding degraded or missed service levels ** IT Governance** + Follows all defined IT standards and… more
- The Hartford (Hartford, CT)
- NA Pre-Sale Analyst - ON09EN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working ... into an office as business needs arise. The Presale Analyst position is strategically designed to support winning group...to detail + Provide strategic proposals which articulate the customer 's needs and fulfills the customer 's requirements… more
- Wabtec Corporation (Hartford, CT)
- …of industry. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports and enables the strategy and development of HR systems and providing ... and Attendance and Benefits. The HR Systems (HRIS) Senior Analyst partners with HR directors and their customers to...to escalated questions, requests, education, and errors from the Service Now ticket system and other communication methods in… more
- Intermountain Health (Hartford, CT)
- …priorities are understood and resourced. Provide a high level of expertise and customer service to business and clinical customers through innovative and ... **Job Description:** The Senior level Technical Data Analyst position is focused on generating impactful solutions for customers within a defined clinical or… more
- Valvoline Global (Hartford, CT)
- …and support to develop and advance within our global company. The Salesforce Senior Business Analyst will serve as the IT liaison to the business and is ... has a rewarding opportunity as a **Salesforce Senior Business Analyst .** We whole-heartedly adopt a 'never idle' mindset. We...resolve issues, which may require interaction with other internal IT teams, managed service provider(s) and vendors… more
- Hartford HealthCare (Farmington, CT)
- …our /own/identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. ... will be given to individuals with prior Epic experience both on the IT or operation sides. *_Position Summary:_* Analysts for CareConnect works to design, configure… more
- CSW Industrials (Hartford, CT)
- …+ Ability to work independently and prioritize direction from leadership + Business-focused, customer service , a team player, and able to multi-task with logical ... procedure, financial, communication, and technology environments. This highly skilled individual will service various internal IT items and capitalize on their… more
- Otis Elevator Company (Farmington, CT)
- …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... CT, 06032 USA **Job Title** Sales & CRM Business Analyst **Role Overview** **:** The Sales & CRM Business...and billing stakeholders. The features designed are primarily for Customer Relationship Management (CRM) solutions but the BA will… more
- IMSolutions, LLC (Hartford, CT)
- Communications Analyst Remote Full Time \#1216 - Client Services Mid Level Share (https://imsolutions1.applytojob.com/app/share/fsYi7QDUuv) IMSolutions seeks an ... experienced Communications Analyst Designer to fill an exciting opportunity working in...effectiveness and determine best practices. + Coordinate with other IT groups and clients to schedule tasks required to… more
- GovCIO (Hartford, CT)
- …from Monday- Friday 8AM to 5 PM ET. **Responsibilities** The Program Analyst will support the administrative functions of theEHRM Program Managerand will serve ... conducting follow-up + Develops strong internal relationships to provide service and support on communications, stakeholder engagement, and program priorities… more
- The Hartford (Hartford, CT)
- …edit Hartford's billing guidelines to ensure the highest quality legal services are obtained. Customer Service + Provide consistently high levels of customer ... The Hartford is seeking to hire a Senior Billing Analyst to join our Legal Operations team. We are... concerns to assist in problem resolution. + Provide customer assistance, guidance and service in utilization… more
- Hartford HealthCare (Farmington, CT)
- …Service Center Director. *_Position Responsibilities:_* *Key Areas of Responsibility* *1. ** Customer Service and Consultation* | Advises and consults with ... provide business solutions which will improve the effectiveness and efficiency of service delivery to the department's customers. Business Analyst provides human… more
- Hartford HealthCare (Farmington, CT)
- …operations. . Executes strong analytical and problem-solving skills with a commitment to customer service . . Experience working in and contributing to a ... identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the...production go-live. . Serve as project lead and solution analyst for customer projects as needed. .… more
- Broadridge Financial Solutions (Hartford, CT)
- …+ Excellent troubleshooting and problem- solving skills, specific to highly technical and customer focused service environment. + Prior experience in a delivery ... to achieve clients' digital transformation strategies. The Sr. Business Analyst plays a critical role in supporting the business...the technical solution planning and delivery + Participate in IT meetings as needed to transfer knowledge of the… more
