- Mass Markets (IL)
- POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are hiring bilingual customer service representatives to support inbound customer service, help ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems… more
- Travelers Insurance Company (Naperville, IL)
- …proper indemnity and expense reserves. + Recognize and implement alternate means of resolution . + Manages litigated claims . + Develop litigation plan with staff ... reserving, negotiating and resolving assigned serious and complex General Liability claims . Provides quality claim handling throughout the claim life cycle (customer… more
- Cardinal Health (Springfield, IL)
- …* Handle all escalations based upon region and ensure proper communication of the resolution within required time frame agreed upon by the client * Serve as a ... region with the appropriate team * As needed conduct research associated with issues regarding the payer, physician's office,...practices, preferred * 1-2 years of Pharmacy and/or Medical Claims billing and Coding work experience * 1-2 years… more
- Elkay (Downers Grove, IL)
- …+ Answer inbound calls, emails, and web inquiries using the first-contact resolution process while maintaining department quality and production metrics + Process ... product warranty claims in accordance with service levels and within established...parameters, making informed decisions based on product knowledge, issue research , and discussions with Product Engineers and Product Marketing… more